Hi, I’m
Farrah Williams
Executive/Administrative Assistant
Columbus,NC
Summary
Experienced Administrative Assistant with over 14+ years experience. With a strong commitment to delivering outstanding customer service in fast-paced settings, exceptional organizational skills and ability to make effective decisions while handling multiple tasks simultaneously. Consistently demonstrates a self-motivated work ethic that drives performance at the highest level.
Overview
14
years of professional experience
Work History
Hendersonville ABC Board
Administrative Assistant
10.2023 - 06.2024
Job overview
- Answered multi-line phone system, routing up to 30 calls daily, and delivered multiple messages to staff and greeting visitors.
- Worked with multiple reps from liquor companies to facilitate a meeting with the General Manager.
- Responsible for printing end of the month reports for the CFO
- Made weekly deposit postings to the State ABC system
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information. Including for the State of NC
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Worked with the warehouse to archive outdated records as necessary for efficient retrieval when needed.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing systems, software data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Greenville ENT & Allergy Associates
Executive Assistant
04.2021 - 08.2022
Job overview
- Assisted Board Members Physicians of new private facility
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Prisma Health
Administrative Assistant III
04.2015 - 03.2021
Job overview
- Worked within several departments within this time frame (Department of OB/GYN, Surgery, Psychiatry)
- Assisted 50+ physician and providers while at the Department of Surgery
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported physician & provider staffing through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new Physicians and Providers, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives, physicians and providers by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Liaison between USC-SOMG and the Physicians, managing class room setup, scheduling, prepared documents for class
Skills
- Executive Support
- Schedule & calendar planning
- Meticulous attention to detail
- Expense Reporting
- Travel Coordination
- Database Management
- Advanced MS Office Suite
- Business Correspondence
- Event Planning
- Multi-line phone proficiency
- Time Management
Timeline
Administrative Assistant
Hendersonville ABC Board
10.2023 - 06.2024
Executive Assistant
Greenville ENT & Allergy Associates
04.2021 - 08.2022
Administrative Assistant III
Prisma Health
04.2015 - 03.2021
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