Farrah Williams
Austin,US
Summary
Hardworking and team player, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Resourceful and results driven with passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Esthetician
Sauvage salon & spa
Round Rock, US
12.2023 - Current
- Effectively inform and educate the clients about any specific wellness concerns
- Recommended and sold retail products to clients
- Assisted the nurse injector for botox and lip injections by prepping the client and having a thorough consultation
- Ensured that all supplies were adequately stocked in treatment room
- Utilized professional communication techniques to build relationships with clients and encourage return visits
- Administered facial massages and lymphatic drainage techniques to enhance relaxation and circulation
- Engaged with guests to understand and anticipate customer service needs
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
Esthetician
Milk and Honey Spa
Austin, Texas
01.2024 - 07.2024
- Specialized in a range of skincare services like luxurious facials and advanced peels.
- Maintained a clean work environment while adhering to safety regulations and sanitization standards
- Utilized professional communication techniques to build relationships with clients and encourage return visits
- Developed customized treatment plans for each client based on their skin type and individual needs
- Educated clients on proper skincare routines and homecare products, promoting long-term skin health and maintenance
- Administered facial massages and lymphatic drainage techniques to enhance relaxation and circulation
- Recommended and sold retail skincare products like Cosmedex,Osea, and skinceuticals
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Fostered friendly, warm, and exceptional customer experience.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Stocked treatment rooms with proper supplies.
- Facilitated training sessions for new estheticians, improving team skills and service quality.
Medical Receptionist
NuYu Dental
Georgetown, Texas
05.2022 - 03.2023
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating records
- Scheduled appointments, managed calendars, and coordinated meetings efficiently
- Promoted and sold dental whitening products.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Esthetician License -
Ann Webb Skin Institute
Aesthetic Certifications -
Empower Health & Aesthetic Insistute
High School Diploma -
Hendrickson High School
06.2019
Skills
- Effective Communication
- Good Costumer Service
- Sales expertise
- Attention to Detail
- Multitasking and Organization
- Problem-Solving
- Adaptability
- Professionalism
- Consultative sales strategies
- Skincare product knowledge
- Advanced facials specialist
- Customer Consultation
- Equipment Sterilization
- Infection Control
- Appointment Scheduling
- Office Administration
Certification
Esthetician License
Mirconeedling
Hydrafacial
Dermaplaning
Laser technician
Timeline
Esthetician
Milk and Honey Spa
01.2024 - 07.2024
Esthetician
Sauvage salon & spa
12.2023 - Current
Medical Receptionist
NuYu Dental
05.2022 - 03.2023
Esthetician License -
Ann Webb Skin Institute
Aesthetic Certifications -
Empower Health & Aesthetic Insistute
High School Diploma -
Hendrickson High School