Farrakhan Jones-James
Charleston,SC
Summary
Dynamic professional with experience at Clemson Men's Basketball, excelling in project coordination and troubleshooting equipment. Proven ability to enhance team collaboration and optimize logistics systems. Recognized for delivering exceptional customer support and fostering skill building, driving successful outcomes in fast-paced environments. Excellent listener who is comfortable completing various tasks to keep operations running smoothly.
Overview
3
3
years of professional experience
Work History
Student Intern
NIWIC Atlantic
Charleston, SC
06.2024 - Current
- Assisted in the documentation of operational procedures to ensure efficient operations.
- Evaluated current logistics systems and developed recommendations for optimizing with vendors.
- Assisted in the kitting and staging process.
- Assisted in the reallocation of government assets
Video Technician/Manager
Clemson Men's Basketball
Clemson, SC
01.2023 - Current
- Worked and assisted in gathering scouting reports while developing technical skills
- Delivered exemplary mentoring and training to project teams, which included task delegation and performance evaluation to determine project pace and goal achievement.
- Assessed software problems and used troubleshooting tools to swiftly resolve technical issues.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
Customer Service Associate
Charleston River Dogs
Charleston, SC
04.2022 - 08.2022
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
Camp Counselor
Porter-Gaud
Charleston, SC
04.2022 - 08.2022
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Established and built relationships with campers to ease fears in new environment.
Education
Bachelor of Science - Industrial Engineering
Clemson University
Clemson, SC08.2022
High School Diploma -
Porter-Gaud
Charleston, SC04.2022
Skills
- Troubleshooting Equipment
- Project Coordination
- System Installation and Repair
- Analytical and Critical Thinking
- Skill Building
- Customer Support
- Team Collaboration
- Guest Services
- Stock Replenishment
- Logistics optimization
Timeline
Student Intern
NIWIC Atlantic
06.2024 - Current
Video Technician/Manager
Clemson Men's Basketball
01.2023 - Current
Customer Service Associate
Charleston River Dogs
04.2022 - 08.2022
Camp Counselor
Porter-Gaud
04.2022 - 08.2022
Bachelor of Science - Industrial Engineering
Clemson University
High School Diploma -
Porter-Gaud
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