Fartun Ahmed
Denver,CO
Summary
Energetically led the front desk at Little Star Learning Center, mastering data entry and appointment scheduling while mentoring staff to enhance service quality. Achieved seamless event logistics, showcasing exceptional organizational skills and a commitment to workplace safety. Proven track record in elevating guest experience and operational efficiency. I’ve also just recently graduated so I’m pretty excited to be on the lookout for job opportunities
Overview
1
1
year of professional experience
Work History
Lead Front Desk Receptionist
Little Star Learning Center
08.2023 - 03.2024
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
- Provided ongoing mentoring and coaching to junior team members, enabling their skill sets to grow and contribute positively towards successful departmental outcomes.
- Maintained accurate records of guest information, reservations, billing details, and special requests to ensure smooth communication between departments.
- Contributed to successful event planning initiatives by working closely alongside management teams; provided seamless logistics support from pre-event stage through completion.
Education
GED -
Overland Highschool
Aurora, CO05.2024
Skills
- Workplace Safety
- Sales assistance
- Data entry proficiency
- Appointment Scheduling
Languages
Somali
Native or Bilingual
Timeline
Lead Front Desk Receptionist
Little Star Learning Center
08.2023 - 03.2024
GED -
Overland Highschool