Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Faruq Fakory

Dallas,TX

Summary

An organized and reliable professional with a track record of efficiently managing multiple priorities, with almost four years of experience with customer service, and two of the four years was spent with CVS Health. As part of the CVS pharmacy family, it was essential to build relationships for sustained business growth and customer retention team-oriented. Also, known for always maintaining a positive attitude, and always willing to take on additional responsibilities to support team success.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician Trainee

CVS Pharmacy
10.2022 - 02.2024
  • Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
  • Assisted pharmacists in managing medication inventory weekly, ensuring adequate stock levels for timely patient service.
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during my tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Developed strong relationships with healthcare providers through prompt and professional handling of prescription requests and inquiries.

Costumer Service/Restaurant Server

Hutchins BBQ LLC
04.2020 - 08.2022
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Arts - Mass Communication

Texas State University
San Marcos
05-2027

Skills

  • Great team player
  • Interpersonal and written communication
  • Internal Communications
  • Problem-Solving
  • Customer Service
  • Public Speaking
  • Decision-Making
  • Creative Thinking

Community Service

Since my junior year of high school, I’ve been volunteering with Habitat for Humanity, a nonprofit organization dedicated to making the American dream of homeownership a reality for families in need. Habitat helps these families by building homes for them, and they also operate a resale store, known as the ReStore, which sells donated products to raise funds for their mission. Whenever I have the opportunity, I volunteer at the ReStore to support this cause.

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
10.2022 - 02.2024

Costumer Service/Restaurant Server

Hutchins BBQ LLC
04.2020 - 08.2022

Bachelor of Arts - Mass Communication

Texas State University
Faruq Fakory