Faryn Jones
JACKSONVILLE,FL
Summary
Knowledgeable Claims Adjuster with background as FEMA Disaster Housing Inspector. Demonstrates valuable experience in assessing and documenting disaster-affected housing, ensuring compliance with federal guidelines. Proven ability to manage complex projects and collaborate effectively with teams. Skilled in emergency response coordination and detailed report preparation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
FEMA Disaster Housing Inspector
WSP USA Inspection Services
Florida
08.2024 - 12.2024
- Supported the overall effectiveness of FEMA''s disaster response efforts through constant collaboration with fellow inspectors, emergency management personnel, and community members.
- Increased accuracy of damage assessments through ongoing professional development training sessions on advanced inspection techniques.
- Collaborated with other inspectors and emergency management personnel during large-scale disasters for efficient response efforts.
- Maintained up-to-date knowledge of federal, state, and local building codes to ensure accurate damage assessments.
- Completed inspections of current construction, refurbishment and repair projects.
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Developed strong rapport with diverse populations impacted by natural disasters, fostering trust in the inspection process as a means towards recovery assistance accessibility's.
- Worked closely with local government agencies to ensure understanding of community-specific needs during disaster response efforts.
- Mitigated risk for further property damage by utilizing appropriate equipment and protective gear during inspections processes.
Claims Adjuster
Claims Management Resources, CMR
Jacksonville, FL
08.2020 - 08.2024
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
Claims Representative
Allstate Insurance Co
Remote
03.2014 - 08.2020
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Reduced claim resolution times with thorough documentation and timely follow-up.
- Coordinated with contracting department to resolve payer issues.
Education
University of North Florida
Jacksonville, FL01-2008
Skills
- Emergency management
- Data collection
- Structural analysis
- Structural assessment
- Time management
- Critical thinking
- Safety standards
- Inspection recordkeeping
Certification
- Licensed Independent Insurance Adjuster – Florida Department of Financial Services.
- State Farm Estimatics
- State Farm Policy/ Wind Hail
- Claims Management Systems- Xactimate
- ACE5
Timeline
FEMA Disaster Housing Inspector
WSP USA Inspection Services
08.2024 - 12.2024
Claims Adjuster
Claims Management Resources, CMR
08.2020 - 08.2024
Claims Representative
Allstate Insurance Co
03.2014 - 08.2020
University of North Florida