Farzan Faheem
Buena Park,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
Sorimmara
Buena, CA
07.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server
Itaewon Street
Buena Park, CA
03.2024 - 06.2024
Server
Westridge Korean BBQ
La Habra, CA
09.2023 - 04.2024
Server
Sake 2 Me Sushi
Cerritos, CA
07.2023 - 09.2023
Server
Shabuya
La Mirada, CA
10.2022 - 07.2023
Server
Ki Sushi
Buena, CA
06.2021 - 10.2022
Server
M BBQ
Buena Park, CA
09.2022 - 09.2022
Server
BWON Shabu & BBQ
Fullerton, CA
07.2019 - 10.2019
Server
BWON Shabu & BBQ
Fullerton, CA
10.2018 - 12.2018
Server
Moo BBQ
Cerritos, CA
07.2018 - 10.2018
Education
B.A. in Business Administration - Business Administration And Management
California State University, Fullerton
Fullerton, CA05-2027
High School Diploma -
Cerritos High School
Cerritos, CA06-2020
Skills
- Order Management
- Guest Engagement
- Team member support
- Order delivery practices
- Safe Food Handling
- Hostess support
- Food Running
- Beverage Preparation
- Table Bussing
- Table resetting
- Food Delivery
- Table Setting
- Food inspection
- Supply Restocking
- Daily specials memorization
- Server training
- Food and beverage pairings
- Sales Techniques
- Buffet setup and takedown
- Wine service
- Specials promotion
- Menu presentation
- Cash Handling
- Dining area maintenance
- Table setting knowledge
- Food safety understanding
- Food safety oversight
- Bill computation
- Calm Demeanor
- Strong Work Ethic
- Check payment processing
- Quality Control
- Food spoilage prevention
- Service prioritization
- Banquet Coordination
- High-volume dining
- Sales expertise
- Wine pairing knowledge
- Item promotion
- Menu Memorization
- Menu knowledge
- Order Accuracy
- POS operation
- Take-out service
- Point of sale system
- Performance Improvement
- Dining customer service
- Positive and professional
- Ordering Procedures
- Point of sale operation
- Menu item recommendation
- Exceptional customer service
- Suggestive Selling
- Liquor, wine, and food service
- Allergy awareness
- Guest Relations Management
- Guest Seating
- Food sales and promotion
- Food station setup
- Food safety practices
- Dish preparation
Affiliations
- Worked as a teacher with disabled people in Sarang Community Church 2018-2019.
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Server
Sorimmara
07.2024 - Current
Server
Itaewon Street
03.2024 - 06.2024
Server
Westridge Korean BBQ
09.2023 - 04.2024
Server
Sake 2 Me Sushi
07.2023 - 09.2023
Server
Shabuya
10.2022 - 07.2023
Server
M BBQ
09.2022 - 09.2022
Server
Ki Sushi
06.2021 - 10.2022
Server
BWON Shabu & BBQ
07.2019 - 10.2019
Server
BWON Shabu & BBQ
10.2018 - 12.2018
Server
Moo BBQ
07.2018 - 10.2018
B.A. in Business Administration - Business Administration And Management
California State University, Fullerton
High School Diploma -
Cerritos High School
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