Summary
Overview
Work History
Education
Skills
Timeline
Generic
FARZANA AKTHER

FARZANA AKTHER

BRONX

Summary

Accomplished data entry specialist with over 1+ year of experience in tax accounting and customer service. Skilled in analyzing complex tax documents and implementing cost-saving strategies. Proven ability to create detailed reports and enhance operational efficiency. Strong analytical skills to evaluate data accuracy and integrity, coupled with proficiency in various accounting software.

Overview

6
6
years of professional experience

Work History

Cashier

Sephora USA
New York
06.2021 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Handled customer complaints in a calm and professional manner.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed transactions accurately, ensuring that all transactions were completed within the timeframe.
  • Created reports and documents as requested by the office manager.
  • Worked with project managers to develop and implement strategies for cost savings and resource optimization.

Tax Auditor

Autoaventura LLC
New York
02.2023 - 12.2023
  • Analyzed complex tax documents and prepared accurate tax returns for the company.
  • Developed and implemented a tax management strategy that minimized clients' tax liabilities.
  • Using Microsoft Excel for data analysis, financial modeling, and reporting.
  • Recommended tax strategies to minimize clients' tax liabilities and increase their after-tax income.
  • Prepared and submitted the required tax documents, including sales tax and payroll tax filings.

Cashier

Chipotle
New York
09.2019 - 08.2021
  • Provided exceptional customer service by promptly greeting and assisting customers, taking orders, and ensuring a positive dining experience.
  • Accurately handled cash transactions, including processing payments, making change, and balancing cash drawers at the end of shifts.
  • Resolved customer inquiries, concerns, and complaints professionally, achieving a high level of customer satisfaction.
  • Trained and onboarded new team members, sharing knowledge of cashiering procedures and customer service best practices.
  • Received the 'Employee of the Month' award in recognition of outstanding performance and dedication to customer service.
  • Followed company security procedures for handling large sums of money.

Education

Bachelor of Arts in Accounting - Accounting

Lehman College of The City University of New York
The Bronx, NY
01.2023

Skills

  • Financial Bookkeeping
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • QuickBooks Accounting Software
  • Data Entry
  • Time Management
  • Cost Management
  • Tax Preparation
  • Service-oriented team player
  • Customer Service
  • Fluent in English and Bangla

Timeline

Tax Auditor

Autoaventura LLC
02.2023 - 12.2023

Cashier

Sephora USA
06.2021 - Current

Cashier

Chipotle
09.2019 - 08.2021

Bachelor of Arts in Accounting - Accounting

Lehman College of The City University of New York

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