Summary
Overview
Work History
Education
Skills
Additional Information
Websites
Timeline
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Farzaneh Rigi

Los Angeles,CA

Summary

15+ years of creative and business experiences across various roles including sales, management, marketing, customer service, graphic design and Interior design. Passionate and inventive creator of sales, marketing and design strategies. Skilled in global client relations, sales negotiations, managing projects from concept to completion and offering innovative design solutions. An enthusiastic team player committed to delivering top results on time and within budget.

Overview

18
18
years of professional experience

Work History

Sales Manager

Teza Doors & Windows
Los Angeles, CA
02.2023 - Current
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Performed sales consultations both virtually and in person, providing clients with education on products and services.
  • Achieved company growth and brand development through market expansion and sales.
  • Managed a high volume of inbound calls remotely to promote and sell Teza products (mainly doors & windows).

Design Consultant/Sales Representative

Anderson Windows And Doors
Los Angeles, CA
08.2022 - 02.2023
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Educated customers on product features and technical details to highlight benefits.
  • Analyzed sales presentations to communicate product quality and market comparison.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Handling 10 to 13 accounts per week in assigned territory.

Interior & Architectural Designer

Self Employed at FR House of Design
Los Angeles, CA
08.2016 - Current
  • Developed interior design concepts & prepared interior systems and finishes.
  • Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Selected fixtures (Doors, windows, vanities,...) furniture, and accessories to create unique and inviting rooms to meet customer vision.
  • Liaised effectively between Architects and building material suppliers.

Director of Sales and Marketing

Radio Hamrah
Los Angeles, CA
08.2014 - 03.2020
  • Generated over $1.5 M annual revenue, selling various advertising tools such as air promotions, radio advertising packages, interview segments, host promotions, and sponsorship of programs e.g. Sadaf food, Greenbox Loan & Beverly Hills Financial Planner.
  • Created marketing plans and oversaw advertising and promotional activities, including print, mobile applications, events, and social media to increase branding exposure, customer traffic resulting in increased sales by15% annually.
  • Developed and maintained relationships with US and international clients by providing excellent customer service, and ensuring client satisfaction by conducting surveys and client review meetings.
  • Negotiated contracts with clients both virtually and in person, managed the entire sales process from lead generation to closure.

Insurance Sales Agent

Farmers Insurance Group
Los Angeles, CA
03.2013 - 07.2014
  • Analyzed customer needs and provided best options, upselling products and services.
  • Exceeded company sales goals for new policies.
  • Generated leads through cold calling, networking, referrals, and other marketing initiatives.

Sales Associate

Dillard's
Memphis, TN
02.2012 - 03.2013
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stayed up to date on store promotions, payment policies and security practices.

Flight Attendant

Qatar Airways
Doha, Qatar
01.2009 - 09.2012
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
  • Delivered onboard customer service including food and beverage service.
  • Responded to medical emergencies as needed during flights.

Graphic Designer

Samin Graphic
Karaj, Alborz-Iran
09.2006 - 12.2008
  • Formatted designs and media for print and web applications to deliver production ready graphics.
  • Consulted with clients to define design requirements and manage product development projects.
  • Oversaw over 100 product development processes from concept to completion, including product design, print design and marketing collateral.

Education

Some College (No Degree) - General Studies

CSUN
Northridge, CA
12-2021

Associate of Arts - Interior & Architectural Design

Cavendish International College
London, UK
06.2007

Bachelor of Arts - Graphic Design

Art University of Karaj
Karaj (Alborz), IRAN
02.2005

Skills

  • International market experience
  • Sales closing and negotiations (in-person, and virtually)
  • Customer service
  • Leadership and management skills
  • Planning and coordination
  • Problem solving
  • Decision-Making
  • Interpersonal skills
  • Interior design and architectural detailing (Commercial and Residential)
  • Graphic design
  • Proficient in AutoCAD
  • Adobe Photoshop and Illustrator

Additional Information

Citizenship Status:

  • U.S. Citizen

Language:

  • Bilingual (Persian/Farsi & English)

Hobbies:

  • Art: Drawing, Painting
  • Sports & Outdoor Activities
  • Travel

Timeline

Sales Manager

Teza Doors & Windows
02.2023 - Current

Design Consultant/Sales Representative

Anderson Windows And Doors
08.2022 - 02.2023

Interior & Architectural Designer

Self Employed at FR House of Design
08.2016 - Current

Director of Sales and Marketing

Radio Hamrah
08.2014 - 03.2020

Insurance Sales Agent

Farmers Insurance Group
03.2013 - 07.2014

Sales Associate

Dillard's
02.2012 - 03.2013

Flight Attendant

Qatar Airways
01.2009 - 09.2012

Graphic Designer

Samin Graphic
09.2006 - 12.2008

Some College (No Degree) - General Studies

CSUN

Associate of Arts - Interior & Architectural Design

Cavendish International College

Bachelor of Arts - Graphic Design

Art University of Karaj
Farzaneh Rigi