Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fassel Khan
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Fassel Khan

Baltimore,MD

Summary

Dynamic professional with a proven track record at Flaggerforce, excelling in teamwork and communication. Recognized for implementing process improvements that enhanced service efficiency. Adept at problem-solving and mentoring, fostering a collaborative environment while ensuring adherence to safety standards. Committed to continuous learning and delivering exceptional customer service.

Overview

2027
2027
years of professional experience

Work History

ACl

Flaggerforce
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Lead Technician

R & R Construction and Restoration Services
5705 2nd Ave
02.2023 - Current

Lead tech, take pictures, moisture readings, clean up water, Sketch with encircle, get work authorization signed and Cos. Communicate with customer, get demo approved, and complete demo. Turn in documents to estimator.

Lead Technician

Maryland Service Pros
Baltimore, MD
02.2020 - 04.2026
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Mentored junior technicians, enhancing team skills and knowledge base.
  • Implemented process improvements that increased efficiency in service delivery.
  • Diagnosed equipment issues, reducing downtime through effective troubleshooting methods.
  • Coordinated workflow among team members, optimizing resource allocation and task prioritization.
  • Trained staff on new technologies and equipment, fostering a culture of continuous learning.

Lead Technician

Sodexo USA/ TCG
Baltimore, MD
07.2005 - 01.2011

Costumer service and facility management

Shift Leader

Royal Farms
Halethorpe, MD
02.2023 - 02.2024

Shift leader

Staking shelves

Cooking

Cashier

Stocking

Education

Business Management

Ccbc
Baltimore, MD

High School Diploma -

Catonsville High School
Catonsville, MD
06.2005

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Flexible and adaptable

Dependable and responsible

Multitasking

Multitasking Abilities

Excellent communication

Critical thinking

Organizational skills

Calm under pressure

Active listening

Organization and time management

Decision-making

Problem resolution

Verbal communication

Languages

Urdu
Professional Working
Punjabi
Full Professional
Spanish
Elementary

Timeline

Lead Technician

R & R Construction and Restoration Services
02.2023 - Current

Shift Leader

Royal Farms
02.2023 - 02.2024

Lead Technician

Maryland Service Pros
02.2020 - 04.2026

Lead Technician

Sodexo USA/ TCG
07.2005 - 01.2011

ACl

Flaggerforce

Business Management

Ccbc

High School Diploma -

Catonsville High School
Fassel Khan