Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Hi, I’m

Fata Sinanovic

Healthcare Projet/ Operational Office Manager
Harrison,MI

Summary

Health care professional over 9 years’ experience. Seeking a position that will match my qualifications; certificate of LPN certification and Bachelor of Science in Healthcare Management/Business Administration with high GPA of 4.0 and a cum laude honor. Currently employed in Mclaren Macomb Group within three departments Neurology , Hearth Rhythm and Pain . I worked in various Epic system- Health Beaumont patient medical records information’s EMR system-Health Beaumont patient. Worked in Beaumont/Corwell in Oncology department as Operating Manager. Caring for patients needs ,diagnostic testings assuring care has been met/ and patients needs. Worked as a health care office Manager/Project Manager/ FDA Nutrition Services and Inspections administration Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs . Recruiting for jobs, Authorization approvals, Insurance verifications. Staff and provider scheduling. Kronos payroll. Work to contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Work with patient complains and addressing patient safety first .

Overview

11
years of professional experience
4
years of post-secondary education
6
Certifications
3
Languages

Work History

Michigan Healthcare Professionals
Mount Clemens, MI

Mclaren Medical Group
03.2022 - Current

Job overview

  • Mclaren Medical Group, Neurology, Hearth Rhythm, Pain Operations Supervisor- Currently employed
  • Updated reports, managed accounts, and generated reports for company database.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Controlled finances to lower costs and keep business operating within budget.
  • Reported to senior management on organizational performance and progress toward goals.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Launched quality assurance practices for each phase of development
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Evaluate patient safety first, audits, ambulatory rounding / inspections
  • Payroll, Physician Payroll / Kronos
  • Revenues
  • Physician Revenues
  • Budget

Beaumont/Hospital Corwell
Harrison Township, Michigan

Operation Manager /Radiation Oncology Manager
02.2022 - 03.2023

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Beaumont Hospital
Royal Oak, MI

Coordinator/leader Nutrition
09.2020 - 09.2021

Job overview

  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Handled incoming and outgoing shipping and receiving activities.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Call center advocating and support to team
  • Inspection on food supply , expiration watch through hospital floors

Pain Management SOMERSET PAIN CLINUC
Troy , MI

Operation Project Manager
03.2015 - 03.2021

Job overview

  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Managed projects from procurement to commission.
  • Developed and implemented strategic project plans to meet business objectives.
  • Identified plans and resources required to meet project goals and objectives.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Provided detailed project status updates to stakeholders and executive management.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Facilitated workshops to collect project requirements and user feedback.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Education

Herzing University
Madison, WI

Bachelor of Science from Healthcare Management / Business Administration

University Overview

Everest Institute
Southfield, MI

LPN from Nursing
06.2013 - 06.2015

University Overview

regulations / compliances regulations, health care management skills, coding and billing, administrative corporation guidelines and health care setting coordination, collaboration, improvement goals and projects, statistics corporations, Licensed Practical Nurse, Coursework and clinician hours focused on psychology, Anatomy and Biology, hospital clinician training, and assessment identifying patients.

Macomb Community College
Warren, MI

Prerequisites and RN Program
01.2012 - 05.2014

University Overview

Skills

Skills Highlightundefined

Certification

.

Accomplishments

Accomplishments

Dean list , Cum laude marking

Languages

English, German, Croation, Bosnian, Serbian
Full Professional

Timeline

Mclaren Medical Group
Michigan Healthcare Professionals
03.2022 - Current
Operation Manager /Radiation Oncology Manager
Beaumont/Hospital Corwell
02.2022 - 03.2023
Coordinator/leader Nutrition
Beaumont Hospital
09.2020 - 09.2021
Operation Project Manager
Pain Management SOMERSET PAIN CLINUC
03.2015 - 03.2021
Everest Institute
LPN from Nursing
06.2013 - 06.2015
Macomb Community College
Prerequisites and RN Program
01.2012 - 05.2014
Herzing University
Bachelor of Science from Healthcare Management / Business Administration
05.2020
Fata SinanovicHealthcare Projet/ Operational Office Manager