Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatai Ahmed

Morrisville,Pennsylvania

Summary

Adept at navigating fast-paced environments, I enhanced customer satisfaction and operational efficiency at Papa John's Pizza. Leveraging strong GPS navigation skills and a positive attitude, I ensured timely deliveries and managed customer interactions with professionalism. My experience in inventory and crisis management further showcases my dependable nature and ability to maintain high standards under pressure.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Insider/Delivery Driver

Papa John's Pizza
07.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Direct Support Professional

Allies Incorporated Hamilton NJ
05.2019 - 06.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Store Manager

Delta Grocery Store
04.2015 - 02.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Higher National Diploma - Statistics

Yaba College of Education
Lagos Nigeria
01-2001

Skills

  • Positive attitude
  • Customer service
  • Dependable and reliable
  • Punctual and reliable

Languages

English
Yoruba

Timeline

Insider/Delivery Driver

Papa John's Pizza
07.2021 - Current

Direct Support Professional

Allies Incorporated Hamilton NJ
05.2019 - 06.2021

Store Manager

Delta Grocery Store
04.2015 - 02.2018

Higher National Diploma - Statistics

Yaba College of Education

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Fatai Ahmed