Fateemah Fondal
Saint Martinville,LA
Summary
Dynamic professional with a proven track record at Food N Fun, excelling in customer service and complex problem-solving. Enhanced customer satisfaction through strategic engagement and relationship building, consistently exceeding sales targets. Recognized for leadership qualities and attention to detail, driving operational efficiency and brand visibility in competitive environments.
Overview
2
2
years of professional experience
Work History
Associate
Food N Fun
09.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Improved team collaboration by initiating regular coordination meetings.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Increased sales by customizing pitches to address specific client needs and concerns.
Housekeeper
Holiday Inn Express Hotel Suites
02.2023 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Education
GED -
New Iberia Senior High
New Iberia, LA07.1997
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
- Flexible schedule
Timeline
Associate
Food N Fun
09.2023 - Current
Housekeeper
Holiday Inn Express Hotel Suites
02.2023 - 04.2024
GED -
New Iberia Senior High
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