Fateha Nasir
Westbury
Overview
8
8
years of professional experience
Work History
Logistics Associate/Front desk
Sandeep Diamond Corporation
03.2022 - 02.2025
- Scanning into the program and filing paperwork
- Received boxes and used shipping log to enter information
- Using excel to organize information
- Tagging goods and packing accordingly
- Produced and reviewed logistics schedules, served as primary contact for vendors, and prepared paperwork
- Coordinated all shipments
- Provided customer service for inbound and outbound calls, answered questions and provided basic troubleshooting assistance
- Tracked orders and notified customers of status or potential delays.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Unpacked and repacked items in different quantities and configurations for shipment.
Tutoring from home
Cuny Service Corps
03.2020 - 06.2020
- Help students who have to distance learning due to pandemic
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Tutor
Ps:40 Samuel Hamington Elementary School
11.2019 - 03.2020
- Distributed classroom materials and complete other tasks as needed by teachers and instructional staff
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Sales Associate/Cashier/customer service
Duane reade
07.2018 - 11.2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits of up $1,000 per day
- Notify customers of sales events and assist them with calculating savings on sale items
- Accurately issue receipts, refunds, credits, or change due to customers
- Answer customers' questions, and provide information on refund services
- Managed returns, exchanges and refunds in accordance with store policy
Intern at the front desk
Immigrant Services Department
07.2017 - 08.2017
- Maintained clean and orderly checkout areas
- Resolved customer complaints by ensuring customer needs were met
- Greeted customers entering in a friendly manner
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Bachelor’s degree - Psychology
Queens Community College
Flushing, NY01.2025
Associates degree - Childhood Education
LaGuardia Community College/CUNY
Long Island City, NY12.2020
Skills
- Warehouse operations
- Stock replenishment
- Pallet jack operation
- Materials handling
- Load planning
- Shipping coordination
- Documentation management
- Distribution management
- Returns management
- Shipment coordination
- Customer service
- Shipping documentation
- Invoicing and shipping documentation
- Shipping and receiving
- Communication
- Labeling and boxing
Languages
Bengali
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Timeline
Logistics Associate/Front desk
Sandeep Diamond Corporation
03.2022 - 02.2025
Tutoring from home
Cuny Service Corps
03.2020 - 06.2020
Tutor
Ps:40 Samuel Hamington Elementary School
11.2019 - 03.2020
Sales Associate/Cashier/customer service
Duane reade
07.2018 - 11.2018
Intern at the front desk
Immigrant Services Department
07.2017 - 08.2017
Bachelor’s degree - Psychology
Queens Community College
Associates degree - Childhood Education
LaGuardia Community College/CUNY
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