FATEMA AHMED
Bronx,NY
Summary
Hard working, punctual, self-motivated, and personable individual that interacts with others who is seeking employment with a company to utilize talents and skills, as well as grow with the company
Overview
9
9
years of professional experience
Work History
Home Health Aide
Mark HomeCare
Bronx, New York
10.2021 - Current
- Assisted with personal care activities, such as bathing, dressing, and grooming.
- Provided companionship and monitored the health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand, or walk using proper body mechanics techniques.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recognized emergency situations and implemented appropriate procedures.
- Managed patient transportation and appointment scheduling.
- Tracked and reported clients' progress based on observations and conversations.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Participated in developing individualized care plans based on medical orders and assessments.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Administered prescribed medications under direction from physician.
Home Health Nurse
DH care
Bronx, New York
08.2020 - 04.2024
- Provided home health care services such as wound care, medication administration, and IV therapy.
- Developed personalized care plans for patients based on individual needs.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Administering medications according to physician orders and monitoring side effects of medications.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Initiated referrals to appropriate community resources when needed.
- Provided emotional support and counseling to patients facing difficult decisions regarding their health care options.
- Coordinated patient discharge planning with physicians, social workers, case managers, therapists, pharmacists and other healthcare professionals involved in the patient's care plan.
- Maintained accurate records of all visits made to patients' homes along with any changes in their conditions or treatments prescribed by physicians.
- Ensured quality assurance standards are met through regular chart audits and review processes.
- Collaborated with local agencies to ensure continuity of care upon discharge from home health services.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Responded promptly to emergency calls from clients needing urgent attention at home.
- Assisted with client personal care needs to foster independence and well-being.
- Supported patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Crew Member and Cashier
Popeye's
New York, NY
09.2015 - 02.2021
- Friendly communication with all customers
- Efficient at preparing and handling food and beverages
- Handle payments, returns, and calculate money at the end of every shift
- Skillfully promote menu items and specials while maintaining a clean and organized work space
- Provide support to co-worker
- Trained other people
- Time management.
Crew Member and Cashier
Rite Aid
New York, NY
01.2020 - 02.2021
- Greet customer and ascertain what each customer wants
- Describe the use of merchandise if customers need
- Assist customer by providing information and resolving their complains
- Handle payments by cash, check, credit card, voucher or automatic debit
- Stock selves, and mark price on shelves and items
- Process merchandise return and exchange
- Time punctuality.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Sale Associate
Zara
New York, NY
09.2018 - 08.2019
- Responsible for greeting customers and making sales based on customer needs
- Responsible for putting product back on the sales shelves at the end end of shifts
- Dedicated to helping customers find the right products.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
Intern
Lincoln Hospital
Bronx, NY
03.2016 - 05.2016
- Welcomed and treated patients in a hospitable, respectful manner
- Assisted patients in administering medication
- Effectively work in a fast-paced, diverse environment
- Translate the patience if needed.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Maintained accurate records of all activities performed throughout the internship period.
Intern
PS 123
Queens, NY
03.2015 - 03.2016
- Assist students individually with reading and writing in English and Spanish
- Organize games during recess
- Assist classroom teachers with organizational tasks.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported various program activities, assisting with administrative tasks.
- Set specific goals for projects to measure progress and evaluate end results.
Warehouse Associate
Amazon
Staten Island, Staten Islan
05.2024 - Current
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Education
CUNY Language Immersion Program -
City college of technology
12.2018
Graduated with Honors -
Claremont International High School
01.2017
Some College (No Degree) - Medicine (Pre-Medicine)
City Cillege of Technology
Some College (No Degree) - Computer Science
Lehman College of The City University of New York
The Bronx, NYSkills
- Fluent in English
- Fluent in Bengali
- Fluent in Hindi
- Fluent in Spanish
- Adaptable
- Prompt problem solver
- Strong work ethic
- Proficient computer skills
- Fast forward working
Volunteer Programs
The Ricardo Montalban Leadership Program, Bronx, NY, Emerging Leader, 02/01/14, 06/01/14, Conducted research on increasing college success among immigrant students, Presented research findings in five high schools
References
References available upon request.
Timeline
Warehouse Associate
Amazon
05.2024 - Current
Home Health Aide
Mark HomeCare
10.2021 - Current
Home Health Nurse
DH care
08.2020 - 04.2024
Crew Member and Cashier
Rite Aid
01.2020 - 02.2021
Sale Associate
Zara
09.2018 - 08.2019
Intern
Lincoln Hospital
03.2016 - 05.2016
Crew Member and Cashier
Popeye's
09.2015 - 02.2021
Intern
PS 123
03.2015 - 03.2016
CUNY Language Immersion Program -
City college of technology
Graduated with Honors -
Claremont International High School
Some College (No Degree) - Medicine (Pre-Medicine)
City Cillege of Technology
Some College (No Degree) - Computer Science
Lehman College of The City University of New York
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