Conducted data analysis, reporting, and documentation in risk management and quality management domains.
Provided comprehensive training and education sessions on risk and quality management principles, procedures, and best practices to employees.
Documented all aspects of the risk management process, including risk assessments, mitigation strategies, and incident reports.
Led the development and implementation of quality improvement initiatives, resulting in a reduction of medical errors and improved clinical outcomes.
Actively participated in projects and task forces aimed at addressing complex healthcare challenges and enhancing patient outcomes.
Conducted thorough risk assessments and devised effective mitigation strategies for identified issues.
Engaged in hands-on data analysis assignments related to quality and patient safety, collaborating closely with the hospital's risk management team.
Played a key role in hospital transformation and leadership initiatives.
Regularly attended multidisciplinary meetings to facilitate effective communication and knowledge sharing.
Managed the Electronic Root Cause Analysis (RCA) System launched in 2022 across all HMC facilities, streamlining the identification and resolution of patient safety incidents.
Provided on-site support and training to staff on the electronic RCA system and other risk and quality-related tasks across various hospitals within HMC.
Developed and delivered e-RCA training sessions to enhance staff knowledge and skills.
Ensured continuous support for the e-RCA system, maintaining accurate data entry and monitoring temporary licenses for clinicians/RCA teams.
Developed an e-RCA system user guide to facilitate its use across the organization.
Demonstrated a commitment to ongoing safety improvement and risk mitigation efforts.
Education
Bachelor of Science - Industrial & Systems Engineering
Risk Management, Quality Improvement, Data Analysis, Training and Education, Project Management, Collaboration and Communication, Leadership, Documentation and Reporting, Root Cause Analysis
Certification
Enterprise Risk Management Certificate Program
Timeline
Enterprise Risk Management Certificate Program
12-2023
5Th Qatar Summit for Healthcare Risk Management (QRSHM)
12-2023
Root Cause Analysis Training Workshop
02-2022
3Rd Qatar Summit for Healthcare Risk Management (QRSHM)
12-2021
Infection Prevention and Control Education for Engineering
12-2021
Middle East Forum on Quality and Safety in Healthcare
11-2021
Quality Improvement Tools Training in HMCAS
10-2021
Corporate Quality and Patient Safety Department
Hamad Medical Corporation
08.2021 - Current
Dean's List -Qatar University
05-2020
IELTS - Score: 6.0
10-2014
Bachelor of Science - Industrial & Systems Engineering