Surgery Scheduling Coordinator
Southwest Orthopedic Surgery Specialists
11.2010 - 05.2014
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with facilities to set up surgeries for 4 orthopedic surgeons.
- Resolved scheduling conflicts to maintain high-quality patient services.