Summary
Overview
Work History
Education
Skills
Timeline
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Fatemeh Keyhani

London

Summary

Detail-oriented and proactive administrator with strong experience supporting multidisciplinary academic teams, public health research, and cross-sector collaboration. Skilled in budget tracking, governance support, procurement, and event coordination, with a particular focus on inclusive Patient and Public Involvement (PPI) and co-production practices. Proven ability to manage communications, digital content, and stakeholder relationships across academia, government, and the public. Committed to operational excellence and building accessible, sustainable systems that support impactful research at the interface of policy and public engagement.

Overview

4
4
years of professional experience

Work History

Administrator

University of West London
11.2024 - Current
  • Liaising with finance to manage the procurement processes, including creating detailed budget tracking records for research and departmental funds, raising POs, obtaining approvals, processing invoices, and producing monthly financial reports for budget holders. Coordinated supplier timesheets, payments, and expense claims in alignment with UWL finance procedures.
  • Liaised with HR to support recruitment administration for HPLs, suppliers, and visiting professors—raising and amending contracts, collecting onboarding documents, completing Right to Work checks, and liaising with HR to ensure timely payments and recruitment compliance.
  • Coordinated inclusive Patient and Public Involvement (PPI) and co-production activities, for dementia studies, managing logistics (venues, refreshments, lunch bookings), outreach to lived experience contributors, and on-site IT troubleshooting for PPI events to ensure smooth delivery.
  • Supported a new PPI payment system, working with an external provider to distribute digital vouchers to PPI contributors and carers, ensuring prompt and fair compensation for their time.
  • Served as the first point of contact for PPI research participants, responding to inquiries, coordinating meeting arrangements, and maintaining detailed records of each member’s contributions to research outputs.
  • Organised strategy and research meetings, including venue bookings, rolling schedules, Teams invitations, and circulation of agendas and minutes.
  • Maintained and enhanced GIAM’s digital and visual identity, regularly updating webpages, team profiles, and SharePoint sites. Applied institutional branding to presentations, publications, and reports, and adapted templates to be dementia-friendly. Liaised with marketing to ensure logos and templates remained current.
  • Liaising with IT department, coordinating equipment orders (e.g., screens, speakers), assisting with UWL account setup, and resolving basic software and authentication issues in collaboration with the IT department.
  • Developed and documented admin processes, creating step-by-step guides for staff travel, service ordering, onboarding, equipment setup, and conference registration. Organised these resources in OneDrive, managing access and linking them with financial records for clarity and accountability.
  • Monitored shared inboxes and internal communications, flagging inquiries, media opportunities, and policy-relevant events for the research team. Ensured timely responses and supported engagement across academic and external partners.
  • Provided general operational and office support, liaising with GIAM’s Director to resolve maintenance issues (e.g., heating/cooling), and maintaining physical materials such as posters, flyers, and brochures for ongoing research dissemination.

Academic Administrator

Shahid Beheshti University
12.2020 - 01.2022
  • Served as the first point of contact for academic and student-related inquiries, providing guidance on registration, module changes, timetabling, and academic procedures to ensure smooth administrative operations.
  • Managed and maintained accurate student and academic records using the 'Golestan' system, supporting effective data management across education and research activities.
  • Monitored research and education budgets, tracked HPL recruitment expenses and payments, and generated financial reports to support monthly planning meetings and funding reviews.
  • Organised and supported monthly academic review meetings, preparing agendas, coordinating attendance, and contributing to action planning, including academic support for underperforming students.
  • Maintained a digital archive of research and education outputs, including reports, posters, and banners, ensuring materials were up-to-date, accessible, and aligned with institutional branding standards.
  • Worked closely with academic staff to coordinate semester timetables, ensuring accurate scheduling of teaching sessions and efficient room and resource allocation.
  • Collaborated on exam scheduling and delivery, organised assessment dates, arranged invigilators, and generated attendance and performance reports to support academic planning.

Education

Master of Science - Artificial Intelligence

West London University
London
12-2024

Bachelor of Arts - English Language And Literature

Shahid Beheshti University
Tehran
09-2020

Skills

  • Microsoft Office Expertise
  • Finance Tracking & HR Process Management
  • Patient and Public Involvement (PPI) Coordination
  • Stakeholder Engagement
  • Event Planning & Coordination
  • Digital Content Management
  • Data Privacy & Confidentiality
  • Communication Skills
  • Organisation & Time Management
  • Inclusive and Supportive Approach
  • Adaptability & Quick Learning

Timeline

Administrator

University of West London
11.2024 - Current

Academic Administrator

Shahid Beheshti University
12.2020 - 01.2022

Master of Science - Artificial Intelligence

West London University

Bachelor of Arts - English Language And Literature

Shahid Beheshti University

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