Fatemeh Parvin Chaichi Tehrani
Hermitage,TN
Summary
Proven track record in building strong client relationships and driving sales growth. Successfully increased customer satisfaction through tailored solutions and effective communication. Demonstrated expertise in lead generation and closing deals, leveraging negotiation and CRM skills.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
Wesco
12.2021 - 06.2024
- Ensured achievement of sales revenue targets and partnering with vendors and suppliers to meet customer’s needs
- Project planning: coordinated with vendors, suppliers and integrators on larger projects and monitored pricing, stock availability and on time delivery to deliver results
- Promoted and educated integrators and end-users about products available on the market
- Identified opportunities to meet expected project and financial performance
- Prospected, developed and executed strategies to attract, grow, and maintain customer Relationships including cross selling
- Vendor and supplier partnership programs and networking
- Executed of the Strategic Account Plans aligned with company policies and procedures
- Coordinated with purchasing, servicing customers, vendor relationships and warehousing activities in accordance with Wesco - Anixter policies, procedures and principles
- Processed quotes and orders through email and telephone calls, verifying and entering items, Transferring orders to fulfillment, explaining stock-outs, and expected delivery dates
- Increased orders by suggesting related items, explaining features, and checking customer’s buying history
- Qualified and developed opportunities passed from marketing, outside sales, and national accounts
- Identified ways for continuous improvement of processes
- Recommended and reviewed promotions and alternatives with customers and evaluate areas to increase margin and save customers money through Wesco – Anixter services
- Sold consultative to support strategic long-term objectives and profitability of our company
- Developed, implemented, and executed supply chain solutions across the nation
- Reviewed supplier agreements and registration to increase discounts
- Communicated customer activity, opportunity status, renewal status, and strategic project progress
- Conducted, engaged in multi-person sales meetings to discuss and negotiate pricing
- Reviewed inventory and cost savings and areas for improvement
- Maintained and managed a pipeline of opportunities including renewals, projects, and share improvement opportunities
Human Resources Clerk III
Los Rios Community College District
02.2019 - 01.2020
- Strategically followed and developed, organized recruitment process to meet Los Rios Community College needs for campuses and 75,000 students
- District proposals, counter proposals, and tentative agreements
- Screened application for minimum qualification and disqualified applicants who did not meet job requirement
- Monitored job posting reports and entered updates
- Assisted with planning, organizing and coordinating recruitment events
- Assisted with job editing, posting and advertisements for the community and material required by Los Rios Community College District policies
- Screened faculty, adjunct and classified applications for quality control
- Liaison: communicated with campus community regarding postings, due dates and hiring of SEIU, LRCEA, LRSA bargaining units
- Assisted with preparation of materials used to establish the district’s negotiating position of SEIU, LRCEA and LRSA
- Prepared and distributed bulletins and announcements of position openings and explained qualification requirements to applicants
- Maintained recruitment files and related documents
- Prepared correspondence independently
- Tracked applicants on online computer system
- Prepared and processed performance evaluation forms
- Maintained confidential files of employees
- Engaged with diverse administration, faculty, adjunct, classified employees and students
- Identified, solicited, encouraged and cultivated relationships with applicants seeking employment
- Took an active role in assisting the Los Rios Recruitment Team and new hire, including prioritizing and building relationships
- Scheduled candidates’ tests and employment interviews
- Assisted new employees
- Performed other human resources duties as needed
Volunteer – Board Member
American Civil Liberties Union
12.2016 - 10.2018
- Planned, coordinated political gatherings to update and serve the community about political changes and upcoming events
- Assisted with planning events for LGBTQ, immigrants, and other minority groups
- Communicated with general public about political awareness and community involvement
- Attended Committee meetings
- Worked and coordinated with other Sacramento and Davis board members in planning and attending political events and keeping the community informed, including logistics of events
- Attended ACLU National meetings in San Francisco to implement and execute ACLU mission
Student Club Member
American River College
10.2016 - 08.2018
- Planned, organized, coordinated and attended various community events including Mexican Consulate in Sacramento to recruit students
- Assisted with DACA (Deferred Action for Childhood Arrivals) applications and encouraged students to continue higher education and contribute to community
- Planned, organized and attended cultural events and meetings and as head club member to promote community involvement
- Communicated with campus community regarding cultural events and club days
- Organized community events to recruit diverse students
- Assisted and attended Los Rios College events and meetings to meet college regulations, guideline and rules
Sales Manager
Beck’s Furniture
01.2012 - 12.2015
- Researched, identified, and developed customer purchases to cultivated and sustained communication for future sales
- Developed, organized data reports which were designed to identify, track customers communication and future needs and to increase sales
- Managed sales associates, including training new staff and interview
- Reviewed and maintained monthly reports and performance
- Attended management meetings
- Facilitated orders and purchasing, built relationships with vendors and coordinated with warehouse team to comply with company policies and deliver merchandise on time
- Worked closely with merchandising to improve and promote custom and special orders
- Tracked deliveries
- Implementation and training for online orders and identified opportunities for improvement of quality systems
- Strong buying relationships with customers
- Trained and encouraged team to participate in training and sales over the phone
- Delivered excellent customer satisfaction
- Solved customer’s problem
Eligibility Specialist
Maximus
12.2007 - 08.2010
- Adhered to state requirements and evaluated supporting documentation and evidence for eligibility and final determination
- Evaluated program development and process for Healthy Families Program according to rules and regulations of state of California
- Granted or denied health benefits based on electronic or paper applications
- Researched changes with any state and federal regulatory requirements to adhere to strict compliance of all aspects of Healthy Families Program and state of California
- Worked with health plan members to determine eligibility benefits and wrote determination correspondence to applicants
- Met quality standards of state regulations, HIPAA compliance, ongoing corporate compliance standards, accurate and descriptive documentation
- Collaborated with government offices to accurately complete the application and re-certification process
- Analyzed and interpreted governmental program criteria and MEDS
- Knowledge of Immigration laws to qualify families for Medicare and other health benefits
- Assisted low-income family and beneficiaries with application to and re-qualify for government assistance programs in compliance with State of California
- Secured documentation for Healthy Families Program and Annual Renewal applications if needed for members
Chief Deputy Clerk
Garfield Heights Municipal Court
02.2005 - 08.2007
- Managed dockets for arraignments, pre-trials and trials to meet deadlines and statutory rights and evaluated submitted documents
- Effectively managed and coordinated procedures, transactions and court activities with the judges to ensure accuracy and efficiency
- Managed and developed report for Ohio Bureau of Motor Vehicle including licensing and Registration transactions, including evaluating and analyzing for forfeiture processing
- Processed arrest warrants, license blocks and forfeitures, non-resident violator compact statewide
- Coordinated with staff in proper processing of court-related functions and use of related computerized record keeping activities
- Prepared legal briefing
- Courteously and professionally provided detailed and accurate information to the public, co-workers, judges, supervisors, police departments, judicial officers and non-judicial officers
- Assisted with conflict resolution and customer satisfaction
- Provided effective leadership and guidance in support of team building and team working
- Identified the need for, developed, and wrote a training manual for the court
- Researched legal processes, statutes, laws, and rules of court
- Processed and developed case dispositions reports for supreme court of Ohio
- Accepted special projects as assigned and completed with judge’s approval
- Provided support for community organizing during election period
- Managed Ohio Bureau of Motor Vehicle reports including licensing and registration transactions
- Processed arrest warrants, license blocks and forfeitures, non-resident violator compact statewide
- Coordinated procedures with the judges to ensure accuracy and efficiency of record keeping procedures, including electronic filing, scheduling and tracking media inquiry into newsworthy cases
- Processed annual review of over-aged cases and records keeping
- Generated periodic computerized summary reports of court cases including but not limited to supreme court report and jurisdictional disposition reports
- Coordinated efforts with systems administrator to address issues related to court view software
- Knowledge of supervisory principles, and methods related to court functions and operating procedures; legal terminology; and court clerk procedures
- LEADS( Law Enforcement Agency Data System) certification
Education
International Master of Business Administration -
Sacramento State University
10.2024
Bachelor of Arts - Psychology
Sacramento State University
05.2021
Skills
- Ability to multitask
- Commitment to Equity, Diversity and Inclusion
- Strong written and oral communication skills
- Analytical and problem-solving skills
- Knowledge of legal terminology and legal system
- Exceptional customer service
- Adept multi-tasker
- Superior organizational skills
- Sales expertise
- Relationship building and management
- Analytical problem solver
- Key relationship management
- FLUENT IN [LANGUAGE]
- Multitasking
Languages
German
Full Professional
Persian
Full Professional
Timeline
Inside Sales Representative
Wesco
12.2021 - 06.2024
Human Resources Clerk III
Los Rios Community College District
02.2019 - 01.2020
Volunteer – Board Member
American Civil Liberties Union
12.2016 - 10.2018
Student Club Member
American River College
10.2016 - 08.2018
Sales Manager
Beck’s Furniture
01.2012 - 12.2015
Eligibility Specialist
Maximus
12.2007 - 08.2010
Chief Deputy Clerk
Garfield Heights Municipal Court
02.2005 - 08.2007
Bachelor of Arts - Psychology
Sacramento State University
International Master of Business Administration -
Sacramento State University
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