Knowledgeable Sales Manager with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
19
19
years of professional experience
Work History
Owner
Westlake Logistics
01.2017 - 07.2018
Established an office and brought on three full-time staff members to build and expand an auto transport brokerage business.
Obtained operating authority for direct transport services and expanded operations by purchasing a 2014 Peterbilt 10-car carrier.
Oversaw full-load hauls from manufacturing facilities to dealers and from auctions to dealerships, in addition to door-to-door car deliveries.
Oversaw every facet of company operations, including fleet management, customer relations, logistics planning, and compliance.
Cultivated solid connections with manufacturers, auction houses, and dealerships to guarantee steady business expansion and customer satisfaction.
Finance Manager
Crown Automotive Group
04.2015 - 12.2016
After rapidly becoming an expert at buying cars at auctions like Manheim and Adesa, I was promoted to General Manager of a two-location dealership with more than 200 vehicles.
Oversaw a sales team of ten employees, offering guidance, inspiration, and training to continuously meet and surpass monthly sales targets.
I tripled the number of lenders in the dealership's lending network, giving consumers more financing options.
Evaluated the creditworthiness of clients, filed applications with banks, and made sure that all documentation and lender policies were followed.
Balanced duties among the finance, sales, and service divisions, encouraging productivity and collaboration across the board.
Exceeded sales goals on a regular basis while retaining high client satisfaction and repeat business.
Owner
Boca Farmers Market
03.2012 - 03.2015
Established and expanded the first farmers market in the Boca Raton region, turning a vacant space into a successful business before selling it in June 2015.
Cultivated and upheld solid vendor relationships, negotiating prices and obtaining superior products to satisfy client demands.
Hired, developed, and oversaw a group of workers while establishing effective work schedules and cultivating a reputation for providing exceptional customer service.
Oversaw all aspects of daily operations, such as staff coordination, vendor deliveries, and customer service.
Added a restaurant and juice bar to the business, effectively combining several sources of income in one place.
Concentrated on providing outstanding customer service and developing a distinctive shopping experience that set the company apart from rivals.
Managed all facets of small business ownership, such as customer relations, team leadership, operations, and vendor management.
District Manager
Sears
02.2010 - 02.2012
Oversaw operations at several Sears stores, guaranteeing uniformity in output, client support, and adherence to company policies.
In order to increase sales, operational effectiveness, and employee engagement, I oversaw, mentored, and assessed store managers.
Created and put into action district-wide sales plans that increased profitability and met revenue goals.
Examined market trends, KPIs, and financial reports to find areas for improvement and close performance gaps.
Oversaw succession planning, hiring, and training in order to create high-achieving teams in every district location.
Supervised adherence to regulatory requirements, loss prevention programs, and corporate policies.
To increase customer traffic and sales conversion, I oversaw district-wide marketing, merchandising, and promotional campaigns.
Improved bottom-line results by managing budgets and controlling operating expenses.
Visited stores on a regular basis to keep an eye on operations, offer input, and make sure brand standards were being followed.
Strengthened ties with vendors and the community to expand the brand's visibility and market reach.
Store Manager
Sears
04.2008 - 02.2010
Oversaw day-to-day store operations, making sure that safety rules, company policies, and customer service standards were followed.
Oversaw and inspired a group of department heads, sales representatives, and support personnel to meet performance and sales targets.
Supervised product placement, merchandising, and inventory control to increase revenue and client satisfaction.
Developed strategies that raised revenue and enhanced profit margins by analyzing market trends and sales data.
Oversaw all store employees' scheduling, payroll, and performance reviews.
Managed client escalations and concerns, guaranteeing timely resolution and satisfying shopping experiences.
Carried out promotional campaigns and seasonal sales initiatives in coordination with corporate leadership.
Put in place training initiatives to improve staff members' product and customer service expertise.
Met or surpassed monthly sales goals and store performance indicators on a regular basis.
Owner
Carthage Convenience Wholesale
04.2004 - 02.2008
After attending the ASD AMD show, I started and grew a distribution company, forming alliances with manufacturers and wholesalers.
Established four product lines with a combined total of more than 200 items after becoming the sole distributor of Energy Club Snacks in the South Florida market.
Established a clientele of more than 500 people, ranging from Riviera Beach to Homestead, Florida, and including well-known convenience store chains like Shell and Hess.
Positioned the business as a one-stop shop for local chains and convenience stores, which fueled steady expansion and increased market share.
Scaled operations successfully and then sold the company for a profit, creating space for further growth.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
FS and S Enterprise LLC
09.1999 - 09.2004
Established and oversaw a container load import company that specialized in high-volume HDPE "Thank You" bags from China.
Developed knowledge of tax law, customs clearance processes, and U.S. import regulations to guarantee cost effectiveness and compliance.
Arranged with foreign producers to control production schedules, negotiate prices, and preserve product quality.
Created and kept up distribution networks, delivering goods to a network of companies in various markets.
Through consistent cooperation with international partners, strong cross-cultural communication and international business skills were developed.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Bachelor of Science - Management
Universite D'Economie De Sfax
05-1994
Associate of Science - Economics
Universite D'Economie De Sfax
05-1992
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Financial management
Sales management
Operations management
Business management
Accomplishments
Within six months, transformed an underperforming store into the most profitable in the district and is currently ranked third on a company-wide basis.
Established and managed an auto transport company, which originated as a brokerage firm with three employees.
Oversaw the operations of a dealership with two locations and a sales team of ten, which consisted of over 200 vehicles.
Established the initial farmers market in Boca Raton, which was subsequently transformed into a profitable enterprise and sold in 2015.
Constructed a customer base of over 500 convenience stores and chains in South Florida, and subsequently sold the business for a profit.