Fathi Hussein
Gahanna,OH
Summary
Organized, efficient, and dedicated individual seeking to begin a nursing career and contribute to the community. Experienced in providing care and support to residents in a nursing home setting, with strong communication and listening skills in both group and individual environments.
Overview
3
3
years of professional experience
Work History
Volunteer, Working with Disabled Children
Ummah Center
Columbus, USA
04.2021 - Current
- Tutored children and developed engaging lesson plans and activities
- Assisted in meal service for homeless individuals, fostering a sense of community support
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Customer Service Associate
Crumbl Cookies Franchises
Columbus, USA
01.2022 - 08.2022
- Processed orders, refunds, and exchanges efficiently, ensuring accuracy
- Resolved customer complaints while providing product recommendations, achieving high satisfaction levels
- Collaborated with team members to enhance customer experiences in a fast-paced environment
- Provided information about products and services available to customers.
- Answered phone calls from customers promptly and courteously.
Education
High School Diploma -
Westerville North High School
Westerville, OH05.2024
STNA
Premier Choice Health Services
Columbus, OHPre- Nursing
Columbus State Community College
Columbus, OHSkills
- Customer Service
- Time Management
- Effective Communication
- Critical Thinking
- Adaptability
- Decision-Making
Timeline
Customer Service Associate
Crumbl Cookies Franchises
01.2022 - 08.2022
Volunteer, Working with Disabled Children
Ummah Center
04.2021 - Current
High School Diploma -
Westerville North High School
STNA
Premier Choice Health Services
Pre- Nursing
Columbus State Community College
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