Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fathie Ahmad

Bradley,Illinois

Summary

Dynamic business owner with a proven track record at Bradley Lube and Tires, excelling in customer relations and strategic planning. Successfully enhanced operational efficiency, achieving significant financial growth through effective marketing and cost reduction strategies. Adept at team oversight and employee development, fostering a culture of collaboration and high performance.

Overview

2026
2026
years of professional experience

Work History

Owner

Bradley Lube and Tires
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Improved team productivity by introducing innovative project management tools and techniques.

Detailer

Kia Of Bradley
08.2024 - Current
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Shined vehicle windows and windshields to remove water spots.
  • Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Maintained clean, tidy and safe work environment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Provided exceptional customer service and addressed customer inquiries.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Applied protective agents, including sealants, to protect surfaces.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Polished windows and mirrors of vehicles and equipment.
  • Maintained records of cleaning activities.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Inspected vehicles and equipment for visible damage.
  • Wiped down and polished interior and exterior surfaces.
  • Checked and replaced windshield wipers on vehicles and equipment.

Arak Auto Sale

Sales
01.2020 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Mechanic Sales Detail

Brothers Auto Sales
06.2019 - 03.2021
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.

Education

Paris High School
Paris Il
2015

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Staff management
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business development
  • Consulting
  • Business marketing
  • Negotiation
  • Sales leadership
  • Employee development
  • Sales management
  • Cost reduction
  • Labor relations
  • Hiring and staffing

Languages

Arabic
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Detailer

Kia Of Bradley
08.2024 - Current

Arak Auto Sale

Sales
01.2020 - 03.2024

Mechanic Sales Detail

Brothers Auto Sales
06.2019 - 03.2021

Owner

Bradley Lube and Tires

Paris High School

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Fathie Ahmad