FATHIMA NASLIE
Queens,NY
Summary
Highly motivated and solution oriented individual with strong communication skills searching to move up in a company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
SALES REPRESENTATIVE
STARTEC PHONE FIX
Queens , NY
2022.10 - Current
- Provided excellent customer service in all aspects with strong communication and interpersonal skills, with the ability to build rapport and connect with a diverse range of clients
- Excellent presentation and negotiation skills, demonstrating the ability to convey complex ideas in a clear and compelling manner.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Built relationships with customers and community to promote long term business growth.
RETAIL ASSOCIATE
MY GIFT
New Hartford , NY
2018.10 - 2019.12
- Meeting customers' standards and communicating their needs and preferences
- Duties included handling all sales data and handling all finances
- Communicating with customers and working well with other employee
- Logged reports, expenses, receipts, and sales in company database.
RETAIL ASSOCIATE
10 Below
New Hartford , NY
2019.02 - 2019.11
- Restocking products up to date while assisting customers with their needs
- Answered product questions with up-to-date knowledge of sales and store promotions
- Provided superior customer service by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Maintained cleanliness and presentation of the stock room and production floor.
- Worked effectively in fast-paced environments.
RETAIL ASSOCIATE
STYLO
West Nyack , NY
2015.05 - 2016.12
- Describing products to customers and accurately explaining details and care of merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
High School Diploma -
New Hartford Senior High School
New Hartford, NY06.2020
No Degree - Education
Rockland Community College
Suffern, NY2021
Skills
- Customer service
- Outlook
- Data entry
- Scheduling
- Accounts payable
- Payroll
- Microsoft office
- Multitasking
- Problem-solving
- Time Management
- Problem-Solving Strengths
- Product and Service Knowledge
- Product Management and Pricing
- B2B Sales
- Negotiation Tactics
- Solution Planning
- Maintaining Customer Database
- Customer Relations
Timeline
SALES REPRESENTATIVE
STARTEC PHONE FIX
2022.10 - Current
RETAIL ASSOCIATE
10 Below
2019.02 - 2019.11
RETAIL ASSOCIATE
MY GIFT
2018.10 - 2019.12
RETAIL ASSOCIATE
STYLO
2015.05 - 2016.12
High School Diploma -
New Hartford Senior High School
No Degree - Education
Rockland Community College
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