Overview
Work History
Education
Skills
Timeline
AccountManager
Fathya Abdelallahi

Fathya Abdelallahi

Sioux City ,IA

Overview

7
7
years of professional experience

Work History

FSQA (Food Safety and Quality Assurance)

Tyson
12.2020 - Current
  • Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
  • Conducted regular audits of sanitation practices in production areas to maintain a clean and safe working environment free from potential sources of contamination.
  • Participated in third-party audits of facility operations demonstrating commitment to transparency and adherence to industry standards.
  • Evaluated supplier performance through regular audits, strengthening relationships while upholding high-quality expectations for raw materials received.
  • Maintained a clean and organized work environment in accordance with company policies and regulatory requirements, promoting a culture of safety.
  • Increased efficiency in the laboratory by streamlining testing procedures, reducing turnaround time for results.
  • Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.

Community Hosting Program Psychosocial Worker

St. Andrew's Refugee Service
10.2019 - 09.2020
  • I provided holistic psychosocial support and case-management to community hosts for unaccompanied children/youth and vulnerable adults, including emotional support, basic counseling and regular follow-up on their psychosocial condition
  • I also followed up on referrals of clients and conducted assessments of community hosts and provided recommendations
  • In addition, I conducted home visits on a regular basis as outlined on the care plan and provided regular feedback to coordinator on any developments or changes.

Full-time Interpreter

St. Andrew's Refugee Service
09.2018 - 10.2019
  • I provided oral interpretation services in the Oromo and English languages in St
  • Andrew’s Refugee Legal Aid Program, which includes Refugee Status Determination and Resettlement programs
  • I also supported the Psychosocial Team
  • In addition, I interpreted between Arabic and English in counseling sessions
  • I supported the office’s operations by taking requests from clients and communicating with clients on scheduling matters.

Telemarketer

Teleperformanc
01.2018 - 04.2018
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation
  • Explain products or services and prices, and answer questions from customers
  • Explain technical product or service information to customers
  • Answer customer questions about goods or services.

Education

Conversation English level 6 certification -

Cambridge training college Britain
06.2016

General English Advanced Level -

American institute of professional studies
11.2015

Graduate -

High school

Skills

  • Interpret an average of three Refugee Status Determination interviews for Oromo- and Arabic-speaking asylum seekers
  • Support RLAP- staff by relaying important deadlines, instructions, questions, and other communications to clients in their native languages
  • Punctual, reliable, responsible, work ethic, team work, well-organized and detail-oriented
  • Self awareness and empathy
  • Critical thinking and problem-solving as well as creativity

Timeline

FSQA (Food Safety and Quality Assurance)

Tyson
12.2020 - Current

Community Hosting Program Psychosocial Worker

St. Andrew's Refugee Service
10.2019 - 09.2020

Full-time Interpreter

St. Andrew's Refugee Service
09.2018 - 10.2019

Telemarketer

Teleperformanc
01.2018 - 04.2018

Conversation English level 6 certification -

Cambridge training college Britain

General English Advanced Level -

American institute of professional studies

Graduate -

High school

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Fathya Abdelallahi