Supervised staff by assigning tasks aligned with skill levels, addressing issues, and maintaining high service standards to maximize team performance.
Implemented health and safety protocols to comply with local regulations.
Maintained inventory and ordered supplies to meet operational needs while collaborating with suppliers to negotiate pricing and delivery schedules.
Resolved customer complaints promptly, and enforced service standards while developing and implementing strategies that increased customer satisfaction and boosted repeat business.
Trained new employees on customer service standards and procedures.
Developed staff schedules to meet peak hours and optimize labor costs.
Cook
Fairmont Austin
Austin, Texas
04.2022 - 05.2023
Prepared diverse dishes, along with standardized recipes, following Fairmont Austin's high culinary standards.
Maintained a clean and organized kitchen by sweeping, mopping, washing surfaces, and emptying trash to ensure a safe work environment.
Prepared dishes in a fast-paced environment, collaborating with kitchen staff to ensure timely service, and maintain high customer satisfaction.
Safely operated ovens, fryers, and mixers, maintaining proper equipment use to prevent accidents, reduce complications, and uphold safety procedures.
Followed health and safety regulations by wrapping, dating, and labeling food items, ensuring proper handling, storage, and freshness.
Cook
Sofitel Hotel İstanbul
İstanbul Turkey, Turkey
04.2019 - 03.2022
Prepared diverse dishes using standardized recipes, while developing seasonal menus aligned with guest preferences and Sofitel’s high culinary standards.
Maintained the cleanliness and organization of kitchen workstations.
Assisted in inventory management and restocking supplies as needed.
Trained new team members on cooking techniques and kitchen operations.
Prepared dishes in a fast-paced environment, collaborating with teammates to maintain a high customer satisfaction rate, and ensure timely meal service.
Ensured safe food handling, storage, and service by following established procedures, properly operating kitchen equipment, and adhering to maintenance schedules to uphold safety standards.