FATIMA ALMAHROOS
Columbia,MO
Summary
Motivated senior Industrial Engineering student with skills in process optimization, data analysis, and quality engineering. Experienced in lean manufacturing and operations research. Collaborative problem solver seeking to apply knowledge and contribute to operational improvements.
Overview
4
4
years of professional experience
Work History
International Student Ambassador
University Of Missouri
Columbia
09.2020 - Current
- Interacted with university and prospective students and parents from diverse backgrounds, answering questions and providing insight
- Resolving issues and providing support to international students facing challenges in a new environment
- Proficiency in multiple languages to assist non-native speakers and facilitate communication
Student Assistant Customer Service
Starbucks
Columbia, MO
09.2022 - 03.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Demonstrated leadership by making improvements to work processes and helping to train others
Door Screener
SOS Staffing -University Of Missouri
Columbia
01.2021 - 03.2021
Student Assistant
Campus Dining Services
Columbia
07.2020 - 01.2021
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Served needs of more than 100 customers in busy restaurant environment
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
Education
BS - Industrial Engineering
University of Missouri - Columbia
05.2025
Skills
- Collaborative Teamwork
- Effective Communication
- Time management
- Systems Simulation
- Energy Efficiency
- Microsoft Office (Excel, PowerPoint, Word)
- Analytical Thinking and Problem Solving
Languages
Arabic
Native/ Bilingual
English
Full Professional
Timeline
Student Assistant Customer Service
Starbucks
09.2022 - 03.2024
Door Screener
SOS Staffing -University Of Missouri
01.2021 - 03.2021
International Student Ambassador
University Of Missouri
09.2020 - Current
Student Assistant
Campus Dining Services
07.2020 - 01.2021
BS - Industrial Engineering
University of Missouri - Columbia
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