Fatima Almousawi

• Improved and developed knowledge through continuing education courses and seminars.
• Applied fluoride and dental sealants to protect patients' teeth from decay.
• Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
• Carried out advanced dental cleaning services.
• Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and [Task].
• Maintained accurate medical and dental records by documenting important patient data in Open Dental and Dental Xchange.
• Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
• Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
• Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
• Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
• Polished patients' teeth to remove surface stains.
• Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
• Educated patients on oral hygiene and care to prevent future dental issues.
• Administered topical anesthetics to patients' gums to prepare areas being worked on.
• Worked with dentists in developing and implementing personalized care plans for dental patients.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service to create positive experiences and build patient trust.
• Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Processed medical insurance claims and payments.
• Conducted patient intake interviews, recording and documenting relevant information.
• Assisted with medical coding and billing tasks.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Prepared and processed patient referrals and transfer requests.
• Performed various administrative tasks by filing, copying and faxing documents.
• Managed office bookkeeping with insurance billing and patient payments.
• Registered and verified patient records before triage with most up-to-date information.
• Answered phone calls and messages for 3 yrs -physician medical facility, scheduling appointments, and handling patient inquiries.

Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Sterilized rooms and prepped equipment and instruments for procedures daily.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Prepared patient x-rays and images for dentist review.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, , casts and impressions.
• Sterilized rooms and prepped equipment and instruments for every patient and before patients so basically twice daily.