Fatima Ammour
Arlington,VA
Summary
With a proven track record at Sentryforce Security Services, I excel in incident response and customer service, ensuring safety and minimizing risks. My bilingual abilities and cybersecurity awareness stand out, alongside a strong work ethic and practical communication skills. Achievements include significantly reducing theft and enhancing security protocols.
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level cybersecurity position. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
Work History
Security Officer at Software Engineer Institute
Sentryfrorce Security Services
01.2021 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Patrolled and monitored premises and area on foot.
- Provided excellent customer service while addressing visitor inquiries or concerns about facility safety or access control procedures.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
Security Supervisor in Pentagon City Mall
Allied Universal Security Services
06.2017 - 05.2019
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitors' safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence, and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Prepared and submitted reports to keep management informed of security activities and developments.
Education
Bachelor of Science - Cybersecurity
Strayer University
Arlington, VA09-2027
High School Diploma -
Arlington Community High School
Arlington,VA06-2017
Skills
- Report writing
- Incident reporting
- Excellent customer service
- Bilingual skills-Arabic
- Cybersecurity awareness
- basic Python skills
- Work ethic
- Verbal and written communication
- Security guard license
- General security
- Access control
Timeline
Security Officer at Software Engineer Institute
Sentryfrorce Security Services
01.2021 - Current
Security Supervisor in Pentagon City Mall
Allied Universal Security Services
06.2017 - 05.2019
Bachelor of Science - Cybersecurity
Strayer University
High School Diploma -
Arlington Community High School
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