Fatima Arifi
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. 5+ years experience in the hospitality industry. Self-driven employee with strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server
Anna's Greek Cuisine
06.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Kick Back Host
Drury Inn & Suites
03.2021 - 12.2021
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Monitored inventory to keep adequate stock of food items and supplies.
- Followed recipes and customer requests to prepare meals.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Refilled condiments, napkins and server workstations.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Filled and served various beverages for customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Cook
Giant Eagle
02.2013 - 03.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Associate of Arts - Business
Columbus State Community College
Columbus, OH08.2023
Skills
- OSHA Compliance
- Data Entry
- Commercial Equipment Operation
- Electronic Communication
- Customer Inquiry and Response
- Safe Chemical Handling
- Supply Inventory Management
- Health Standards Compliance
- Microsoft Office
- Multitasking and Prioritizing
- COVID-19 Safety Procedures
- Work Planning and Organization
- Verbal and Written Communication
- Time Management
- Guest Service and Support
- Extensive Spirits Knowledge
- Health Codes Compliance
- Outstanding Customer Service
- Safe Serving Knowledge
- Suggestive Selling
- Responsible Serving
- Hospitality and Guest Service
- Age Identification and Compliance
- Professional Service Standards
- Cash Handling and Management
- Food and Beverage Service
- Handling Difficult Customers
- Cocktail Service
- Ability to Lift 30 Pounds
- Excellent Judgment
- Multilingual in French and Spanish
- Basic Accounting
- Balancing the Cash Register
- Cash and Credit Transactions
- Working with Diverse People
- Cleaning and Sanitizing
- Working Quickly
- ServSafe Certification
- Productivity and Efficiency
- Menu Item Familiarity
- High-Volume Dining
Timeline
Server
Anna's Greek Cuisine
06.2023 - 08.2023
Kick Back Host
Drury Inn & Suites
03.2021 - 12.2021
Cook
Giant Eagle
02.2013 - 03.2014
Associate of Arts - Business
Columbus State Community College
Similar Profiles
Ella BirdwellElla Birdwell
Server at Anna's Greek Restaurant & BarServer at Anna's Greek Restaurant & Bar
Jacob LiebrossJacob Liebross
Server at Anemos Greek CuisineServer at Anemos Greek Cuisine
Emma Kate (EK) MaggEmma Kate (EK) Magg
Cook at Ji-roz Greek CuisineCook at Ji-roz Greek Cuisine