Fatima Bahena-Beltran
Selah,WA
Summary
Proven leader and efficient Unit Supply Specialist at HHC, 420TH CH BN, United States Army. Skilled in problem-solving and employee training, significantly improving team performance and customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, customer service and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
92Y Unit Supply Specialist
HHC, 420TH CH BN, United States Army
05.2024 - Current
- Managed hazardous materials in compliance with federal regulations, ensuring safe handling and disposal procedures were followed.
- Demonstrated adaptability by adjusting to changing priorities and workload demands, consistently meeting deadlines and unit objectives.
- Ensured proper equipment allocation during mobilizations, adhering strictly to authorization lists and guidelines.
- Sorted and delivered materials to different work areas and staff.
- Safeguarded sensitive materials through strict adherence to security protocols, mitigating potential risks or losses.
- Supported mission success by issuing critical supplies during field training exercises as needed.
- Maintained a high level of customer service while addressing questions or concerns from unit members regarding supply requests or issues.
- Coordinated and administered logistics actions to support property transactions and accountability programs.
- Contributed to unit preparedness, preparing detailed reports on supply status and availability for command review.
Shift Manager
McDonald's
04.2021 - 09.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Education
No Degree - Associates of Arts
Yakima Valley Community College
Yakima, WAHigh School Diploma -
Naches Valley High School
Naches, WA06.2023
Skills
- Shipping and receiving
- Warehouse Organization
- Problem-Solving
- Computer Skills
- Team Collaboration and Leadership
- Work Planning and Prioritization
- Schedule Coordination
- Cash Handling
- Decision-Making
- Customer service focus
Certification
- [Army Combat Training] Training - [Nov 2023-Feb 2024]
- Certified [92Y], Quartermaster School - [Feb 2024-May 2024]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
92Y Unit Supply Specialist
HHC, 420TH CH BN, United States Army
05.2024 - Current
Shift Manager
McDonald's
04.2021 - 09.2023
No Degree - Associates of Arts
Yakima Valley Community College
High School Diploma -
Naches Valley High School
- [Army Combat Training] Training - [Nov 2023-Feb 2024]
- Certified [92Y], Quartermaster School - [Feb 2024-May 2024]
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