Ambitious, career-focused job seeker, anxious to obtain an entry-level Medical Assisting and Phlebotomy position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Medical Assistant Intern
Fatima Medical Center
Los Angeles, CA
12.2023 - 01.2024
Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Streamlined check-in process by verifying patient information and promptly updating electronic health records.
Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Assisted in coordinating referrals to specialists or other healthcare providers when needed, facilitating seamless continuity of care for patients.
Provided empathetic support to patients experiencing anxiety or discomfort during medical procedures, ensuring a positive experience within the clinical setting.
Obtained client medical history, medication information, symptoms, and allergies.
Collected histories, vitals, and current complaints via patient interviews.
Created and prepared patient charts accurately for clinics and medical professionals.
Welcomed patients and inquired about wellbeing since last treatment.
Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
Maintained clean and safe clinic environment to prevent injuries.
Sought feedback and guidance from supervisors to continuously improve performance.
Transcribed physician orders and instructions to minimize risk of miscommunication.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Phlebotomist
Foundation Laboratory
Moreno Valley, CA
07.2023 - 10.2023
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Education
Diploma - Medical Assisting
American Career College
Los Angeles, CA
05-2024
Certificate - Phlebotomy
AUMT
Gardena, CA
09-2022
High School Diploma -
Alliance Judy Ivie Burton Technology Academy High School
Los Angeles, CA
06-2020
Skills
Needs Assessments
Vital Sign Monitoring
Inventory Management
Medical Terminology
Medical billing understanding
Patient education
Insurance verification
Telephone etiquette
Vital signs monitoring
Empathy and compassion
Problem-solving capabilities
Medical terminology knowledge
HIPAA compliance
Phlebotomy proficiency
Active listening
Patient scheduling
Lab result interpretation
Data entry accuracy
Organizational abilities
Specimen collection
Time management
Electronic health records management
Conflict resolution
EMR Updating
Vital Signs Documentation
Certified Phlebotomy Technician (CPT)
Timeline
Medical Assistant Intern
Fatima Medical Center
12.2023 - 01.2024
Phlebotomist
Foundation Laboratory
07.2023 - 10.2023
Diploma - Medical Assisting
American Career College
Certificate - Phlebotomy
AUMT
High School Diploma -
Alliance Judy Ivie Burton Technology Academy High School
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