Hi, I’m
FATIMA BARAJAS
Los Angeles,CA
Summary
Reliable team player with experience in customer service. Help my team work well together, and improve our operations. Work well in fast-paced environments, consistently delivering high-quality service. Strong communication skills allow me to interact clearly with customers and coworkers. Staying calm under pressure and paying attention to detail are key to solving problems effectively. Committed to building positive relationships and a supportive team atmosphere.
Overview
3
years of professional experience
Work History
FilliVilla LLCRiverside, OR
Virtual Assistant
09.2024 - 12.2025
Job overview
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Conducted research to assist in project planning and execution.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Maintained tools and equipment, ensuring readiness for daily operations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
University of California, RiversideRiverside, CA
Housing Services Ambassador
08.2022 - 06.2025
Job overview
- Greeted customers going in and out of the office during business hours.
- Closed and prepared the office each day to efficiently support business functions.
- Professionally represented the school at all times.
- Provides service by handling mail, managing keys, and activating key cards.
- Utilized and monitored office equipment, including phones, radios, copiers, scanners, and computers.
- Assisted in processing residential changes such as move-ins and relocations smoothly.
- Directed residents to appropriate resources for resolving business-related concerns.
- Monitored maintenance requests, reporting issues promptly to ensure timely resolutions.
- Updated resident records daily using office systems for consistent data accuracy.
Education
University of California
Bachelor of Arts from English Language And Literature
06.2025
University Overview
Skills
- Team collaboration
- Time management
- Problem-solving
- Customer service
- Data management
- Effective communication
- Problem resolution
- Multitasking
Activities
Activities
- Volunteer, Youth Organization Group, Los Angeles, CA, 2017-01-01, 2020-01-01
- Teacher Assistant, Animo Watts College Preparatory Academy, Los Angeles, CA, 2019-01-01, 2020-01-01
- Student Activities Coordinator, Animo Watts College Preparatory Academy, Los Angeles, CA, 2020-01-01, 2021-01-01
Timeline
Virtual Assistant
FilliVilla LLC
09.2024 - 12.2025
Housing Services Ambassador
University of California, Riverside
08.2022 - 06.2025
University of California
Bachelor of Arts from English Language And Literature