Fatima beag

Having advanced knowledge in customer service and service recovery. Responding quickly and professionally in stressful situations. Exhibiting advanced understanding of problem solving in MiChart and Soft applications. Continuously maintaining good communication and organizational skills. Model patient and family centered care practices. Ability to collect specimens using all forms of access practiced at base location. Monitoring staff and work areas, including but not limited to, observing staff and patient interactions, quality of specimens and making sure proper infection prevention techniques are being used. Technically able to collect and perform difficult venipunctures successfully. Assist with training. Balance staff appropriately. Provide feedback to staff promptly. Actively participate in meetings and in-services.

• As a Lead Phlebotomist Specialist, I obtain blood and other specimens at a high level of skill, properly labeling, handling specimens, and sending to the lab, all while providing the highest standard of care for the patient
• Communication, problem solving, decision making, being detail oriented, ability to multitask, and maintain knowledge of the computer system are part of my daily duties
• Training and orientating new employees are also part of my role.

• Supervising support care staff while helping clients achieve activities of daily living following the Individuals Plan of Service and assuring consumers rights are served
• Other duties include supervising staff, documenting, medication management, ensuring all records are current and accurate, overseeing food and supplies for the home, monitoring financial activities including house budget and time keeping records for support staff.

• Provided high quality patient care and minimized discomfort while carrying out such duties as, taking vitals, transferring and repositioning patients, and assisting with showers and baths while maintaining a positive attitude.

• Assisting registered nurses and licensed practitioners, with providing total care to patients.

• Contract cases involving, traveling to nursing facilities and direct care homes providing high quality care in a friendly manor.