FATIMA BIBI

• Possessing advanced proficiency in VMware virtualization technologies, harnessing the capabilities of vSphere to establish and manage virtualized environments with unparalleled efficiency.

• Orchestrating comprehensive patch management strategies to guarantee the timely and secure application of software updates, encompassing operating systems, applications, and infrastructure components.

• Leveraging Nagios for real-time monitoring of IT infrastructure, delivering invaluable insights into the health and performance of servers, networks, applications, and services.

• Architecting modular Ansible playbooks to deconstruct intricate tasks into smaller, manageable components, fostering reusability and maintainability across diverse projects.

• Employing ad hoc commands for immediate configuration adjustments on remote systems, facilitating swift modifications to system settings, file content, or user permissions.

• Skillfully incorporating variables within playbooks to enhance flexibility, enabling the adaptation of configurations based on specific host characteristics or environmental requirements.

• Implementing Ansible Tower for centralized management of Ansible automation, offering a user-friendly web interface for configuration, scheduling, and monitoring of playbooks.

• Overseeing Ansible playbooks and associated automation scripts as version-controlled code within Gitlab.

• Demonstrating expertise in utilizing LVM snapshots for data backups and system recovery, ensuring data integrity and minimizing downtime in critical scenarios.

• Showcasing adept troubleshooting skills in identifying and resolving issues related to LVM, coupled with routine maintenance tasks such as resizing logical volumes, extending file systems, and managing disk space effectively.

• Utilizing Amazon S3 as a highly scalable and durable object storage service, accommodating virtually unlimited data and providing reliable storage for a diverse range of applications.

• Implementing elasticity by dynamically adjusting the number of EC2 instances to align with varying workload demands, ensuring optimal resource utilization through the seamless addition or removal of instances as needed.

• Actively participating in comprehensive security audits and risk assessments, catalyzing proactive measures to fortify systems against potential threats.

• Harnessing kernel module parameters for dynamic configuration, enabling the customization of module behavior during loading and ensuring flexibility in adapting to various system configurations.

• Meticulously orchestrated the management of user accounts on Linux systems, overseeing user creation, modification, and deletion processes to establish and maintain a robust and secure user management framework.

• Optimized operational efficiency by maintaining PXE-boot configurations for automated operating system installations, ensuring a streamlined and consistent deployment of Linux environments.

• Showcased expertise in fine-tuning the performance of ESXi hosts and virtual machines, demonstrating analytical prowess to identify bottlenecks and implementing optimizations that harmonized resource utilization, thereby elevating overall virtualization efficiency.

• Demonstrated proficiency in network troubleshooting using cutting-edge tools such as tcpdump, skillfully capturing and analyzing network traffic to diagnose connectivity issues and identify anomalies.

• Implemented firewall configurations to exercise precise control over incoming and outgoing network traffic, leveraging tools like iptables or firewalld to define rules based on ports, protocols, and IP addresses.

• Exhibited expertise in various RAID levels, possessing a deep understanding of their characteristics, performance implications, and suitability for diverse use cases.

• Managed disk partitions on Linux systems with finesse, utilizing tools like fdisk or parted to create, resize, and delete partitions, thereby optimizing storage allocation.

• Leveraged hands-on experience in utilizing YUM for efficient package management, simplifying the intricate processes of installing, updating, and removing software packages on Red Hat-based distributions.

• Successfully deployed and administered (NFS) for shared file access and (DHCP) services for automated IP address assignment, contributing to seamless network operations and resource accessibility.

• Showcased proficiency in creating TAR (Tape Archive) files, skillfully bundling, and compressing directories and files into a single archive for storage, backup, or transmission purposes.

• Demonstrated expertise in generating RSA type SSH key pairs for secure authentication, utilizing the ssh-keygen tool to create public and private keys, ensuring a secure foundation for communication.

• Implemented conditional statements and loops in Bash scripts, providing the ability to create dynamic and responsive scripts that adapt to varying conditions, showcasing versatility and adaptability.

• Utilized Jira as a powerful issue tracking and management tool, seamlessly facilitating the creation, organization, and tracking of tasks, bugs, and feature requests throughout the development lifecycle

• Cultivated strategic connections with hardware manufacturers, establishing a collaborative framework to seamlessly coordinate and facilitate the repair of malfunctioning equipment.

• Leveraged advanced Command-Line Interface (CLI) tools to conduct continuous monitoring of system health, meticulously gathering resource utilization data, collecting logs, and promptly responding to alerts for proactive system management.

• Assumed responsibility for the systematic backup of critical data, showcasing proficiency in executing restoration processes as needed to ensure data integrity and business continuity.

• Implemented robust data protection strategies, providing a formidable defense against potential data loss scenarios, and reinforcing the organization's resilience.

• Applied troubleshooting expertise to identify and resolve network and SSH-related issues, contributing significantly to enhanced system reliability and minimizing downtime for optimized operational efficiency.

• Elevated customer service standards by actively engaging with clients through various channels, including on-site visits, phone conversations, emails, and ticketing systems. Ensured that client concerns were addressed promptly and efficiently, fostering strong client relationships.

• Demonstrated a commitment to excellence in service delivery and issue resolution, showcasing a proactive approach to meeting and exceeding client expectations.

• Employed a holistic approach to customer engagement, demonstrating versatility in communication methods and a keen understanding of client needs.

• Proactively implemented preventive measures to mitigate potential system issues, reflecting a forward-thinking and proactive approach to system maintenance.

• Utilized a comprehensive set of skills, combining technical proficiency with effective communication and customer-centric strategies for a well-rounded and exceptional service delivery.