Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatima Caceres

Silver Spring,MD

Summary

Dedicated employee and Medical Assistant/Community Health Worker looking to bring 22 years of experience in the healthcare field to a challenging new role. Focused on patient care, and assisting community members and patients with close support and vital education.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

CCI Health Services
Takoma Park, MD
02.2007 - Current
  • Greet patients and family members in a courteous manner.
  • Screen patients and document information accurately in the patient’s chart.
  • Escort patients to the treatment room, preparing the patient with clear instructions.
  • Prepare patients for examination, and perform routine screening tests.
  • Measure and record vital signs.
  • Assist with medical procedures.
  • Perform phlebotomy, EKG, and collection of lab specimens.
  • Educate patients and family members concerning the visit and procedures performed.
  • Provide all proper discharge and follow-up instructions to patients.
  • Perform outreach calls to patients and specialty offices as requested.
  • Check the electronic outbox of providers, and address urgent issues.
  • Complete EHR data entry.
  • Adhere to all safety protocols, including standard precautions, transmission-based precautions, and other infection control policies.
  • Leads and trains medical assistants in their daily job responsibilities to assure efficient and standardized patient care.
  • Support the Health Center Manager in distributing workflows.
  • Support the Health Center Manager in distributing workflows.
  • Adheres to guidelines and requirements from funders (HRSA) and quality designations (JCAHO, PCMH, etc.).
  • Develops and implements clinical quality assurance protocols and programs.
  • Demonstrates excellent customer service and strong interpersonal communication skills with both co-workers and patients.
  • Currently, I work as a medical assistant at the school-based wellness center.

Community Health Worker

CCI Health Services
Takoma Park, Maryland
01.2021 - 03.2025
  • Establish trusting relationships with patients, their families, and provide general support and encouragement.
  • Provide ongoing follow-up, basic motivational interviewing, and goal-setting with patients and families.
  • Conduct intake interviews with patients, including enrolling patients into, and/or referring them to various health, assistance, and social service programs.
  • Follow-up with patients, by phone, home visits and visits to other settings where patients can be found.
  • Assist patients with completing applications and registration forms.
  • Conduct eligibility determination, enrollment, and follow-up with uninsured patients.
  • Help patients set personal goals, and attend appointments.
  • Help patients connect with transportation resources, and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
  • Exhibit excellent working relationships with patients, visitors, and staff, effectively communicating CCI’s mission.
  • Work closely with medical providers to help ensure that patients have comprehensive and coordinated care. Follow-up with the patient should be continuous from initial identification through closure.
  • Be knowledgeable about community resources appropriate to the needs of patients and families.
  • Conduct the CHW tasks assigned on the Care Management Team, including patient education.
  • Responsible for providing consistent communication to the Care Management Coordinator to evaluate patient and family status, ensuring that the provided information and reports clearly describe progress.
  • Act as a patient advocate and liaison between the patient, family, and community service agencies (i.e. Schools, Department of Human Services, Health Care for the Homeless, hospitals, support groups, etc.
  • After training, conduct the diabetes education groups.
  • Record patient care management information in the EMR (training provided), and other software, no later than 24 hours after patient contact.
  • Attend regular staff meetings, trainings, and other meetings as requested.
  • Manage the assigned caseload of patients.
  • Other duties, as assigned.

Medical Assistant

Internal Medicine Services
Chevy Chase, MD
12.2003 - 08.2006
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Collected samples from patients for laboratory testing purposes.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients about medications, procedures, and physicians' instructions.
  • Conducted EKGs, DEXA scans, CXR (PA/LAT), spirometry testing, audiograms, stress tests, Holter monitors, and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Run CBC using Pentra software, and phlebotomists scheduled appointments for patients using MISYS software.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Education

Certified Community Health Worker -

Access Wholistic And Productive Living Inc.
Brentwood, MD
06-2023

Medical Assistant -

Sanz School
Washington, DC
12-2003

High School Diploma -

John F. Kennedy High School
Silver Spring, MD
06-1998

Skills

  • Phlebotomy techniques
  • Vital signs measurement
  • Customer service
  • Health advocacy
  • Community outreach
  • Care coordination
  • Clinical documentation
  • Effective communication
  • Attention to detail
  • Patient education
  • Medical procedure assistance
  • EHR data entry
  • Problem solving
  • Time management
  • Team leadership
  • Multitasking
  • Team player
  • Skilled in EMR, Centricity, All Scripts, and eClinicalWorks

Languages

Spanish
Native/ Bilingual

Certification

CPR Certified

Timeline

Community Health Worker

CCI Health Services
01.2021 - 03.2025

Medical Assistant

CCI Health Services
02.2007 - Current

Medical Assistant

Internal Medicine Services
12.2003 - 08.2006

Certified Community Health Worker -

Access Wholistic And Productive Living Inc.

Medical Assistant -

Sanz School

High School Diploma -

John F. Kennedy High School

Similar Profiles

CREATE PROFILE