Fatima Carrillo
Reno,NV
Summary
Dedicated Medical Biller Specialist with extensive experience in billing across various specialties, including Nephrology, Vascular, Pulmonary, General Surgery, and Pain Management. Proven expertise in charge entry, insurance accounts receivable, and patient accounts management with precision and efficiency. Recognized for exceptional multitasking abilities and a collaborative spirit, consistently maintaining a positive attitude in fast-paced environments. Proficient in Medisoft, EMR, Centricity, Integrity, Advanced MD, and eClinicalWorks systems, bringing over a decade of experience as an Account Representative. Authorized to work in the U.S. for any employer.
Overview
16
16
years of professional experience
Work History
Billing Specialists-In Office Biller
Reno Tahoe Pain Associates
08.2024 - 10.2025
- In charge of answering patient billing questions by phone and in the office
- In charge of entering UDS charges
- In charge of insurance A/R under big Insurances (Medicare Part B, Prominence, Anthem, United Healthcare, Aetna, Humana and many others)
- In charge of patient A/R by contacting the patient and discussing balance and payments they are due to pay
- Running patient payments through a website named Clearant and applying the payment to the patient account
- Verifying Insurance eligibility and benefits online and by phone
A/R Representative
Nevada Advanced Pain Specialists
12.2017 - 08.2024
- In charge of identifying overdue accounts and initiating collection processes
- Work A/R for multiple insurances and patient balances over 30-120 days.
- Work with insurances to get claims paid, follow ups if necessary as well.
- Work insurance correspondence.
- Respond quickly to patient concerns and resolve billing issues using my attention to detail and problem solving skills I have been in charge of representing the patient accounts.
- I have contacted patients who are behind on payments to set up payment plans and discuss restructuring options.
- I have taken patient payments over the phone and ended with a batch at the end of day and reconciled all patient payments. Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- I am bilingual! I speak to many Spanish speaking patients on their accounts.
Account Representative
Reno Surgical Associates
04.2017 - 09.2017
- Insurance A/R- Calling insurances regarding claims
- Insurance refunds Requests
- Phone reopening
- Work off an aging reports for insurance
- Patient Services- Collections Reports/Aging Reports
- Request Write offs/adjustments
- Requested Refunds
- Phone calls to patients in English and Spanish (Bilingual)
- Helping walk in patients with questions of accounts and taking payments
Account/Charge Representative
Doctors XL-Now Formative Health
01.2010 - 03.2017
- Insurance A/R- Calling insurances regarding claims etc
- Insurance refunds
- Phone reopening
- Reprocessing of claims
- Patient services
- Collections
- Write off's
- Refunds
- Phone call to patients in English and Spanish (Bilingual)
- Charge Entry- Vascular Access Center charges.
- PD Access Charges.
- Monthly Dialysis charges.
- Data entry-registration patient information.
- Merging patients.
Education
Certification - Medical Billing And Coding
Career College of Northern Nevada
Reno, NV05.2009
High School Diploma -
Sparks High School
Reno, NV06.2002
Skills
- Accounts receivable (10 years)
- Claims (10 years)
- Excel (Less than 1 year)
- Medical Billing (10 years)
Languages
English
Native or Bilingual
Timeline
Billing Specialists-In Office Biller
Reno Tahoe Pain Associates
08.2024 - 10.2025
A/R Representative
Nevada Advanced Pain Specialists
12.2017 - 08.2024
Account Representative
Reno Surgical Associates
04.2017 - 09.2017
Account/Charge Representative
Doctors XL-Now Formative Health
01.2010 - 03.2017
Certification - Medical Billing And Coding
Career College of Northern Nevada
High School Diploma -
Sparks High School