Self-motivated to succeed in any workplace environment
Confident and knowledgeable of various techniques
Inspiring and comforting to clients
To acquire a position utilizing my education and skill set to contribute to the success of the company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Maricopa County Justice Courts
05.2023 - Current
Security Control Center, CCTV monitoring, answering incoming calls/dispatching emergencies personnel for safety concerns. Writing incident reports, logging incident reports, shift changes. Tracking public patrons entering and exiting the building. Screening hourly employees staff and the public. Screening credentials, X-ray properties, pat downs if needed.
Patrols entered and outer perimeters of the courthouses. Customer service assisted with courthouse related information.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Monitored CCTV cameras and alarm systems for security breaches.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Wrote detailed reports of all security breaches and investigations.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Examined doors, windows and gates to verify security.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Officer
TSA
09.2019 - 09.2022
Screening passengers, ID’s, boarding pass.
X-ray screening of passengers property, property search.
Pat downs- when needed
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Massage Therapist
Massage Envy
01.2014 - 01.2015
Work/ Study
Body therapy Institute
Siler City, NC
Cashier
Au Bon Pain
01.2012 - 01.2013
Professional Fundraiser
Integral Resources
01.2012 - 12.2012
Education
660 hour program, Massage Therapy -
Body Therapy Institute
08.2014
Valdosta High School
Valdosta, GA
06.1992
Skills
Investigation Documentation
Metal Detector Operation
Emergency Response
CCTV Surveillance
Customer Service Center
Stationary Surveillance
CCTV Monitoring
Personnel Screening
Conflict Resolution Techniques
Security Guard License
Report Writing
Weapons Training
Incident reporting
Alarm monitoring
Visitor Screening
Conflict De-Escalation
Computer literacy
Public relations
Conflict resolution
Security Camera Monitoring
Customer Service
Safety and Security
Screening Wands
Security Screening
Passenger Screening
Investigative Skills
Active Listening
Drive Vehicles
First Aid and CPR Certified
Foot and Vehicle Patrol
Relevant Experience
Ronald McDonald House, 20
Body Therapy Institute Clinic Program, 10
Certification
LMT - Licensed Massage Therapist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Senior Client Service Officer at Department of Community and Justice (Courts & Tribunals)Senior Client Service Officer at Department of Community and Justice (Courts & Tribunals)