Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatima Carter

Philadelphia,PA

Summary

Dynamic professional with extensive experience in patient care and crisis intervention at Angels Care Home Health. Proven ability in traffic management and safety enforcement, complemented by strong report writing skills. Recognized for leadership and effective communication, consistently fostering a collaborative environment while ensuring compliance with regulations. Committed to continuous growth and excellence in all endeavors.

Overview

16
16
years of professional experience

Work History

Certified Flagger

Camden, Jersey Construction
Nj, PA
02.2022 - 08.2022
  • Provided verbal instructions to drivers regarding speed limits, lane changes, and other directions.
  • Guided traffic at street and railroad crossings, school zones and construction sites.
  • Drafted reports detailing daily traffic, infractions and data.
  • Kept accurate records of time worked, tasks completed, materials used.
  • Monitored vehicle and pedestrian traffic to ensure safety during construction projects.
  • Utilized hand signals, verbal communication and brightly colored signs to direct traffic around construction sites.
  • Warned drivers and pedestrians of hazards using signs, flags, lanterns and hand signals.
  • Provided support services to other personnel at the worksite as requested by management.
  • Promoted traffic flow on congested highways and interstates through construction zones.
  • Enforced applicable laws related to roadwork activity in accordance with company policies.
  • Collaborated with team members to verify proper coverage at assigned intersections.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

LPN

Angels Care Home Health
Philadelphia, PA
10.2021 - 05.2022
  • Provided patients and families with emotional support and instruction.
  • Assisted with end-of-life issues by providing spiritual guidance when appropriate.
  • Prepared meals according to dietary guidelines provided by the client's physician.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed care plan and directions to administer medications.
  • Assisted clients with bathing, dressing and incontinence care.
  • Documented patient status and reported changes in care needs.
  • Developed individualized plans of care based on assessment findings and goals established with the patient, family, caregiver, nursing staff.
  • Responded promptly to all requests from clients for help or services.
  • Assisted with client personal care needs to foster independence and well-being.
  • Transported individuals to medical appointments and assisted with errands.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Performed basic nursing duties including wound care, catheter care and tube feedings under the supervision of a registered nurse.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Cleaning Assistant

M & J Cleaning Company
Philadelphia, PA
04.2021 - 11.2021
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with light housekeeping tasks related to patient care.
  • Developed and implemented a comprehensive training program for housekeeping staff.
  • Followed up on student complaints regarding housekeeping issues.
  • Facilitated communication between housekeeping staff and management team.
  • Maintained a safe working environment through regular housekeeping activities.

Residential Counselor

Wordsworth Academy
Philadelphia, PA
05.2015 - 11.2019
  • Assisted with crisis intervention services when needed.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
  • Collaborated with other counselors to develop programs that address needs of residents.
  • Communicated with other staff to resolve problems with individual residents.
  • Supervised self-administration of medications for residents.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Conducted intakes of new clients and developed individualized treatment plans based on their needs.
  • Peer Mediation.
  • Provided appropriate feedback and information to help residents succeed in program.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Supervision of Delinquent Teens .
  • Performed active duties, staying and keeping the patient positive each and every day.
  • Provided support and guidance to colleagues and teens to maintain a collaborative work environment and to keep a safe and professional space.

TSS Worker

Mary C. Howes Elementary School
West Chester, PA
04.2015 - 09.2017
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed key performance indicators to identify effective strategies.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Rotated through series of different stations based on team needs.

Patient Care Nursing Assistant

Sarah Care
Jenkintown, PA
09.2013 - 05.2015
  • Assisted patients with daily living activities, such as bathing, dressing, and grooming.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Recorded patient information in medical records accurately and completely.
  • Provided emotional support to patients and their families during difficult times.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Transported patients between departments or outside facilities as needed.
  • Prepared meals according to prescribed diets for patients who are unable to feed themselves.
  • Collaborated with other healthcare professionals to ensure quality patient care.

Sales Associate

AT&T Corporate Call Center
Indiana, PA
07.2010 - 08.2012
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Processed transactions using a point-of-sale system.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collected payments and provided accurate change.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Bartender & Waitress

Wolfendale's Pub & Grub
Indiana , PA
08.2006 - 07.2012
  • Completed regular bar inventories and daily requisition sheets.
  • Stocked ice bins and coolers as needed throughout shift.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Resolved customer complaints in a professional manner.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Provided drink suggestions to customers based on their preferences.
  • Collected and organized daily till totals and tips.
  • Processed payments accurately and efficiently with POS system.
  • Greeted guests with friendliness and professionalism.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.

Education

Bachelor of Science - Nuclear Medicine/Minor: Sociology

Indiana University of Pennsylvania
Indiana, PA

Skills

  • Traffic management
  • Safety enforcement
  • Report writing
  • Regulatory compliance
  • Data collection
  • Patient care
  • Crisis intervention
  • Time management
  • Database entry
  • Peer tutoring
  • Verbal and written communication
  • Process analysis
  • Leadership abilities: Able to motivate and inspire others, set standards of ethical conduct, and professionalism at all times
  • My work ethic displays my ability to work one-on-one, as well as in a team setting and I'm always open to learn new things and move forward with growth and putting my best foot forward in anything I do

Timeline

Certified Flagger

Camden, Jersey Construction
02.2022 - 08.2022

LPN

Angels Care Home Health
10.2021 - 05.2022

Cleaning Assistant

M & J Cleaning Company
04.2021 - 11.2021

Residential Counselor

Wordsworth Academy
05.2015 - 11.2019

TSS Worker

Mary C. Howes Elementary School
04.2015 - 09.2017

Patient Care Nursing Assistant

Sarah Care
09.2013 - 05.2015

Sales Associate

AT&T Corporate Call Center
07.2010 - 08.2012

Bartender & Waitress

Wolfendale's Pub & Grub
08.2006 - 07.2012

Bachelor of Science - Nuclear Medicine/Minor: Sociology

Indiana University of Pennsylvania

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Fatima Carter