Crew Trainer
McDonald's
03.2024 - Current
- Resolved problems, improved operations and provided exceptional service.
- Handled customer escalations professionally, upholding positive team reputation and maintaining satisfaction.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Reduced response times by effectively prioritizing calls for service based on urgency and location.
- Strengthened relationships with clients by delivering exceptional service, maintaining open communication channels, and meeting deadlines consistently.
- Established strong relationships with clients, ensuring their trust and loyalty to the company''s products and services.