Fatima Castro
Virginia Beach,Virginia
Summary
Financial Analyst with 5 years of diverse experience in public health and project management, excelling in strategic planning and data-driven decision-making. Demonstrated success in program development and crisis intervention, making significant contributions to public health efforts. Proficient in executing thorough risk assessments for new community engagement initiatives, reflecting strong analytical skills and meticulous attention to detail. Focused on utilizing analytical expertise to enhance financial insights and drive innovative solutions in evolving environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Management Mentee
Grav.id
05.2025 - 09.2025
- Collaborated with a diverse cohort of mentees to execute hands-on projects that leveraged secure digital solutions for non-profits and social enterprises, enhancing operational efficiency and data management.
- Engaged in structured project management methodologies, including Agile and Waterfall frameworks, to facilitate the planning, execution, and evaluation of initiatives aimed at ensuring compliance with HIPAA, GDPR, CCPA, and other regulatory standards.
- Participated in bi-weekly strategic meetings to analyze project progress, identify risks, and implement mitigation strategies, fostering a culture of continuous improvement and adaptive project management.
- Supported the development and optimization of project documentation, including scope statements, schedules, resource allocation plans, and communication protocols, ensuring clarity and alignment among stakeholders.
- Collaborated on the creation of data governance frameworks that prioritized user control and privacy, contributing to the overall mission of building trust and enhancing transparency within client organization
Public Health Investigator
Virginia Department of Health
10.2023 - 06.2024
- Conducted thorough public health investigations, analyzing data to identify trends and potential outbreaks.
- Implemented preventive measures, reducing health risks.
- Partnered with diverse stakeholders to address community health concerns. Facilitated effective communication between health officials and the public.
- Streamlined investigation processes, enhancing efficiency and response times. Developed targeted interventions that led to improved public health outcomes.
Crisis Prevention Specialists
Trevor Project
12.2021 - 06.2023
- Provided empathetic crisis support, actively listening and offering resources to individuals in distress, contributing to improved mental health outcomes.
- Handled high-volume crisis calls efficiently, resolving complex situations and connecting clients with appropriate long-term support services.
- Worked closely with multidisciplinary team to develop and implement crisis intervention strategies, enhancing overall support quality.
Project Coordinator
Capital One
11.2021 - 05.2022
- Conducted thorough project risk assessments and developed mitigation strategies. Utilized data-driven insights to optimize resource allocation and timelines.
- Fostered strong relationships with stakeholders across departments. Facilitated effective communication, ensuring alignment on project goals and deliverables.
- Maintained meticulous project documentation and progress reports. Ensured compliance with company policies and industry regulations throughout project lifecycle.
Patient Care Coordinator
Shady Grove Fertility
06.2018 - 07.2020
- Managed complex patient records with meticulous attention, ensuring accuracy and compliance. Implemented new filing system, reducing retrieval time significantly.
- Provided compassionate support to patients, addressing concerns and facilitating smooth treatment processes.
- Received consistent positive feedback for empathetic approach.
- Streamlined patient record management, enhancing accuracy and compliance. Implemented efficient filing system, significantly reducing retrieval times.
Office Coordinator
Greenbrier Obstetrics & Gynecology, p.c.
04.2017 - 05.2018
- Streamlined administrative processes, reducing patient wait times and enhancing overall satisfaction. Implemented new scheduling system, boosting appointment efficiency.
- Fostered strong relationships with medical staff and patients, ensuring smooth clinic operations. Coordinated interdepartmental communication for seamless patient care.
- Managed patient records with utmost accuracy, maintaining confidentiality and compliance with HIPAA regulations. Organized and optimized filing systems for quick retrieval.
- Optimized patient flow by revamping scheduling system, significantly reducing wait times and enhancing clinic efficiency. Drove patient satisfaction through streamlined processes.
Education
Master of Arts - MA - undefined
Virginia State University
Petersburg, VA08.2020
Professional Graduate Certificate - Project Management
Virginia State University
Petersburg, VA08.2020
Bachelor of Science - BS - undefined
Virginia State University
Petersburg, VA03.2017
Skills
- Project management and budgeting
- Conflict resolution and problem solving
- Internal communication and leadership
- Policy analysis and program development
- Strategic planning and forecasting
- Data analysis and risk assessment
Certification
- Social/Behavioral Research Course, CITI Program, May 2024 - May 2026
- Adult Mental Health First Aid USA, National Council for Mental Wellbeing, Sep 2023 - Sep 2026
- Certified Associate in Project Management (CAPM), Project Management Institute, Dec 2021 - Dec 2024
- Certified ScrumMaster (CSM), International Scrum Institute (Scrum Institute), Mar 2020 - Mar 2022
Timeline
Project Management Mentee
Grav.id
05.2025 - 09.2025
Public Health Investigator
Virginia Department of Health
10.2023 - 06.2024
Crisis Prevention Specialists
Trevor Project
12.2021 - 06.2023
Project Coordinator
Capital One
11.2021 - 05.2022
Patient Care Coordinator
Shady Grove Fertility
06.2018 - 07.2020
Office Coordinator
Greenbrier Obstetrics & Gynecology, p.c.
04.2017 - 05.2018
Master of Arts - MA - undefined
Virginia State University
Professional Graduate Certificate - Project Management
Virginia State University
Bachelor of Science - BS - undefined
Virginia State University
Similar Profiles
E. Peyton Von HirschE. Peyton Von Hirsch
Sr. Loan Officer at Tidewater Mortgage Services, Inc.Sr. Loan Officer at Tidewater Mortgage Services, Inc.
Frederic Oumbe tallaFrederic Oumbe talla
Driver Delivery Goods at Proclim SarlDriver Delivery Goods at Proclim Sarl
Carl CoponCarl Copon
Music Teacher - Vocal/Choral/Piano Instructor at Virginia Beach City Public SchoolsMusic Teacher - Vocal/Choral/Piano Instructor at Virginia Beach City Public Schools
APRIL GILMOREAPRIL GILMORE
<ul> <li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li> <li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li> <li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li> <li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li> <li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li> <li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li> </ul> at NFCU, Avenues Jacksonville, AVW<ul> <li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li> <li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li> <li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li> <li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li> <li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li> <li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li> </ul> at NFCU, Avenues Jacksonville, AVW
Mary Charles AbuoMary Charles Abuo
Product Management student / mentee at Careerfoundry GmbhProduct Management student / mentee at Careerfoundry Gmbh