Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Fatima Cervantes

Fatima Cervantes

Esthetician
Antioch,CA

Summary

Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Community Child Care Worker

Aspirant
04.2024 - Current
  • Increased parent satisfaction by actively seeking feedback and implementing suggestions for program improvement.
  • Ensured compliance with licensing regulations through meticulous record-keeping and adherence to established policiesprocedures.
  • Promoted healthy habits by incorporating nutritious meals, physical activity, proper hygiene education into daily routines.
  • Mentored and supervised new staff members, providing guidance and support to promote their professional growth.
  • Assisted children in building social skills through group activities and guided interactions, fostering a sense of community among peers.
  • Successfully resolved conflicts between children using effective mediation strategies, promoting a peaceful atmosphere within the center.
  • Enhanced child development by implementing age-appropriate activities and educational programs.
  • Identified individual children''s needs and tailored care plans accordingly, resulting in personalized attention and support for each child.
  • Improved child safety by conducting regular facility inspections and adhering to strict guidelines for supervision.
  • Reduced behavioral issues by implementing positive reinforcement techniques and promoting a structured environment.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.
  • Documented data and completed accurate updates to case records.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Enhanced client experience by providing empathetic and culturally sensitive support in a social services setting.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided ongoing support to children transitioning from foster care into independent living arrangements.
  • Attended ongoing training sessions to stay current on best practices in foster care provision and trauma-informed parenting techniques.
  • Supported children in foster care placements, monitoring their progress and assisting with transitions between homes as necessary.

Lash Technician

Self Employed Services
04.2023 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Educated clients on how to clean and maintain lash extensions.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Improved appointment booking efficiency with effective time management and organization skills.
  • Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
  • Created unique looks matching individual client preferences and budgets.
  • Educated clients on proper at-home maintenance for extended wear of their lash extensions or other treatments performed.
  • Followed strict safety standards to protect clients from injury or infection.
  • Managed appointment scheduling and client database in a user-friendly software system, streamlining operations for both staff and clientele.
  • Used social media platforms to promote salon and services.
  • Answered phone calls and emails to schedule client appointments.
  • Increased salon revenue by offering additional services such as waxing, tinting, and brow shaping.

Lead Behavioral Health Technician

Young Adult Institute
07.2022 - 06.2023
  • Facilitated family support groups, providing education on mental health conditions and empowering families to advocate for their loved ones'' needs effectively.
  • Conducted group therapy sessions to foster healthy communication and coping skills among clients.
  • Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
  • Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
  • Served as a liaison between the treatment team, clients'' families, schools, employers, and other relevant stakeholders for seamless coordination of services.
  • Enhanced patient care by developing and implementing individualized behavioral treatment plans.
  • Collaborated with interdisciplinary team members to create comprehensive treatment plans for clients.
  • Assisted in coordinating community outreach events, raising awareness about mental health issues affecting local populations.
  • Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
  • Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
  • Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
  • Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
  • Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
  • Coordinated care with external service providers, improving continuity of care for clients.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Used [Software] to document patient information, progress notes, and treatment plans.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Enhanced patient care by administering medications according to prescribed schedules and dosages.
  • Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
  • Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.

RBT

Telecare Corporation
01.2021 - 01.2023
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
  • Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Maintained a safe, structured learning environment conducive to the individual success of each client.
  • Increased independence in daily living tasks by providing consistent skill development support.
  • Assisted in modifying behavior intervention plans based on data analysis and client progress reports.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
  • Ensured timely delivery of medications by efficiently organizing daily tasks and prioritizing patient needs.
  • Presented medication to resident and observed ingestion or self-application or personally administered medication.
  • Reduced medication errors by carefully verifying patient information and following proper procedures for dosage calculations.
  • Assisted in training new Certified Medication Administrators on best practices for safe and efficient medication dispensing within the facility.
  • Maintained patient stability by checking vital signs and weight and recording intake and output information.
  • Promoted infection control measures by consistently adhering to proper hand hygiene practices before and after administering medications.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Monitored medication storage area to maintain medication security and control.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Reordered medication to maintain adequate supply.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.

Support Staff Member

Mission Hope Day
11.2019 - 08.2020
  • Assisted program director by communicating with clients implementing a system based on each individual's needs.
  • Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
  • Attended training sessions to stay updated on procedures and services.

Sales associate

Finish Line
09.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Cashier

Carls jr
06.2016 - 02.2017


  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.

Education

Administration of justice -

Los Medanos College
Pittsburg, CA
08.2025

Graduate Certificate - Esthetician

Kz Academy
San Jose
03-2025

Skills

  • Patience and tolerance
  • Parent-teacher communication
  • Emotional support
  • CPR training
  • Special needs care
  • Personal hygiene assistance
  • Client documentation
  • Team building
  • Service planning
  • Conflict resolution
  • Relationship building
  • Teamwork

Certification

  • Kz academy Training - Oct 2024 - March 2025


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Community Child Care Worker

Aspirant
04.2024 - Current

Lash Technician

Self Employed Services
04.2023 - Current

Lead Behavioral Health Technician

Young Adult Institute
07.2022 - 06.2023

RBT

Telecare Corporation
01.2021 - 01.2023

Support Staff Member

Mission Hope Day
11.2019 - 08.2020

Sales associate

Finish Line
09.2018 - 03.2020

Cashier

Carls jr
06.2016 - 02.2017

Administration of justice -

Los Medanos College

Graduate Certificate - Esthetician

Kz Academy

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