Fatima CORREIA
San Diego,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Chevron, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in cashier operations and maintaining high standards of store appearance, ensuring a positive shopping experience for all customers.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Chevron
03.2022 - Current
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Customer Satisfaction Housekeeping
Sabba Housing
02.2020 - 02.2022
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained clean workspaces adhering strictly to housekeeping guidelines promoting overall workplace safety.
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.
- Practiced excellent housekeeping to maintain accident-free workplace.
- Inspected rooms for damages and sufficient housekeeping practices.
- Maintained a clean working environment by enforcing housekeeping procedures among team members.
- Streamlined housekeeping operations through effective communication with team members and supervisors.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
- Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
Education
High School Diploma -
Clairmont High School
San Diego, CASkills
- Positive attitude
- Empathy and patience
- Cashier training
- Customer service
- Customer satisfaction
- Self motivation
- Problem-solving aptitude
- Dependable performance
- Detail-oriented
Timeline
Cashier Team Lead
Chevron
03.2022 - Current
Customer Satisfaction Housekeeping
Sabba Housing
02.2020 - 02.2022
High School Diploma -
Clairmont High School