Fatima Dicko
Ann Arbor,MI
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
2
2
years of professional experience
Work History
Demo Specialist
Plum Market
06.2023 - Current
- Checked display cases and restocked or faced products.
- Set up demo displays and instructed customers on use of products.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Assisted customers with product selection based on individual needs and preferences.
- Communicated product value, quality, and style to educate and entice potential customers.
- Collaborated with marketing team to create and implement promotional campaigns.
Lead Cashier
Panera Bread
01.2022 - 05.2023
- Processed payments effectively and accurately handled cash, credit, debit, and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
- Managed staffing levels to provide optimal support to the store
Babysitter
Friends, Family, Neighbors
05.2021 - 09.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Huron High School
Ann Arbor, MI05.2022
Skills
- Sanitation Practices
- Marketing
- Retail Sales
- Customer Experience Improvement
- Recommend Solutions
- Microsoft Excel
- Customer Needs Assessments
Languages
Malay
Native or Bilingual
Timeline
Demo Specialist
Plum Market
06.2023 - Current
Lead Cashier
Panera Bread
01.2022 - 05.2023
Babysitter
Friends, Family, Neighbors
05.2021 - 09.2021
High School Diploma -
Huron High School
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