Fatima Ferdous
Bryan,TX
Summary
A seasoned professional adept at harnessing the power of data to drive decision-making and optimize outcomes. Demonstrates a deep understanding of extracting and formatting structured sources, leveraging advanced tools, and methodologies. With a supplementary background in IT support, offers a unique blend of analytical prowess and technical troubleshooting capabilities. Consistently seeks innovative solutions, bridging the gap between data-driven insights and technological efficiency.
Overview
8
8
years of professional experience
Work History
Data Analyst
Consilio
08.2018 - 05.2024
- Mastered data processing from structured sources, enhancing the legal department's efficiency by 30%.
- Developed and delivered over 200 detailed reports from SQL databases using tools like NUIX, Encase, VeraCrypt, Universal Converter, and Relativity.
- Resolved 95% of database integrity issues within 24 hours by supervising SQL Server Agent Jobs.
- Championed the training of 50+ peers on e-discovery tools and methodologies, reducing onboarding time by 40%.
- Demonstrated excellence in managing 15+ simultaneous projects, ensuring 100% on-time delivery despite tight deadlines.
- Employed advanced data mining techniques, leading to a 20% increase in actionable insights for project reports.
IT Support Engineer
Hp Inc
08.2016 - 08.2018
- Resolved software installation issues, operating system installation errors, networking issues, and hardware issues of 15+ HP products to 800+ internal and external commercial clients.
- Pitched sale for 100+ commercial clients to generate revenue of over $50k.
- Achieved Quality Score above 97% and Promoter Score above 95% and was twice awarded “Employee of the Month.”
Education
Bachelor of Engineering - Electrical And Electronics Engineering
Navodaya College of Engineering
Raichur, India06.2016
Skills
- Data Quality Assurance Processes
- Microsoft Visio
- IBM Rational ClearCase
- Data Quality
Timeline
Data Analyst
Consilio
08.2018 - 05.2024
IT Support Engineer
Hp Inc
08.2016 - 08.2018
Bachelor of Engineering - Electrical And Electronics Engineering
Navodaya College of Engineering
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