Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FATIMA FRANCO

Culpeper,VA

Summary

Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing, and preparing new hire needs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HR Administrative Assistant

Cabinetworks Group
Culpeper, VA
10.2023 - Current
  • Respond to frequently asked questions from applicants and employees regarding standard HR policies, benefits, and hiring processes.
  • Maintain confidentiality related to the day-to-day operations of the human resources and administrative office regarding personnel information, compensation, employee benefits processing, and employee relations issues.
  • Process and maintain employment records pertaining to events such as hiring, termination, performance management, leave reporting, transfers, and promotions.
  • Conduct orientation sessions, administer drug tests, prepare hiring documents, and perform background checks.
  • Provided support to the HR department by preparing documents, updating databases and organizing files.
  • Assisted with recruitment processes by conducting initial interviews, scheduling appointments and creating job postings.
  • Answered phone calls, responded to emails and provided general information regarding human resources matters.
  • Performed administrative duties such as filing, copying, scanning and faxing documents.

Prestige Beauty Advisor

Ulta Beauty
Warrenton, VA
07.2022 - 10.2023
  • Answer phone calls, schedule appointments, and process payments.
  • Communicated with customers regarding concerns about beauty products, regimens, and recommendations.
  • Greet customers, continuously meet sales goals.
  • Inform guests of current promotions, events, and services within the store.
  • Receive new inventory, replenished supplies, and optimized displays.
  • Greeted customers and identified their needs through product knowledge.
  • Assisted in the organization of promotional activities such as special offers, displays and price changes.
  • Developed relationships with existing customers by engaging them in conversation about new products.
  • Kept up-to-date with current trends in cosmetics, skincare, haircare and fragrance lines.
  • Updated customer profiles in database software programs for future reference.

Staffing Specialist

Surge Staffing
Culpeper, VA
02.2022 - 06.2022
  • Pre-screen qualified candidates and schedule interviews.
  • Participated in all aspects of the hiring process to ensure that the company's staffing needs and goals were always fully met.
  • Communicated with all job candidates, created, and managed job listings.
  • Coordinated employee onboarding process to ensure that all policies and procedures were followed.
  • Collaborated with colleagues to increase the efficiency of the recruiting process and reduce expenses.
  • Maintained accurate records of all staffing related activities in the company database.
  • Monitored employee performance reviews and provided feedback when necessary.

Recruiter (Temp)

Cabinetworks Group
Culpeper, VA
08.2021 - 01.2022
  • Determine hiring needs, post, and advertise current job openings.
  • Screen candidates by reviewing resumes and scheduling interviews.
  • Complete background and drug screens.
  • Perform weekly orientations.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Explained job duties, compensation and benefits to potential candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Participated in local job fairs and recruitment events for prospective hiring.

RECEPTIONIST

Zamma Corporation
Orange, VA
  • Greeted and provided directions to incoming guests upon arrival at the plant.
  • Managed inbound and outbound phone calls, ensuring customer satisfaction
  • Efficiently managed conference room schedules for seamless coordination
  • Maintained reception area in a tidy and polished manner
  • Maintained accurate records of visitor arrival and departure times in logbook.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided accurate information about products and services to customers.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Laurel Ridge Community College
Fauquier, Virginia
08.2024

Lillique Training Institute
Fairfax, Virginia
01.2023

Culpeper County High
Culpeper, Virginia
01.2019

Skills

  • Interview scheduling
  • Workday / UKG Dimensions
  • Organization
  • Meeting planning
  • Office Administration
  • Employee recognition Programs
  • Employee relations
  • Bilingual English and Spanish
  • PPE use
  • Recordkeeping
  • Conflict resolution
  • Employee engagement
  • New Hire orientation
  • Document preparation

Certification

Virgnia Esthetics License 2024

Timeline

HR Administrative Assistant

Cabinetworks Group
10.2023 - Current

Prestige Beauty Advisor

Ulta Beauty
07.2022 - 10.2023

Staffing Specialist

Surge Staffing
02.2022 - 06.2022

Recruiter (Temp)

Cabinetworks Group
08.2021 - 01.2022

RECEPTIONIST

Zamma Corporation

Laurel Ridge Community College

Lillique Training Institute

Culpeper County High

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FATIMA FRANCO