Fatima Gamal
Greensboro,NC
Overview
13
13
years of professional experience
1
1
Certification
2
2
Languages
Work History
ESOL Coordinator
READING CONNECTIONS
Greensboro, NC
06.2023 - 12.2025
- Empower and guide adult ESOL students to success while leading a dedicated team of volunteer tutors- all working towards a common goal of enriching lives and fostering community through language education
- Conduct intake, assessments, and surveys.
- Place students in appropriate classes or match them with tutors
- Instruct individuals or small classes, online or in-person, as needed.
- Track student attendance and make weekly retention calls.
- Assist with community awareness and recruitment efforts.
Night Auditor Supervisor
Grandover Resort & Spa - a Wyndham Grand Hotel
Greensboro, NC
06.2023 - 04.2024
- Nightly balancing duties, daily paperwork, and shift reports.
- Attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs.
Bilingual Patient Access Coordinator
Greensboro Imaging
Greensboro, NC
08.2021 - 08.2022
- Retrieving and scheduling radiology exams for patients.
- Answering and routing incoming calls and faxes from patients and referring physician practices in a timely manner.
Dining Room Supervisor
Riverlanding At Sandy Ridge
Colfax, NC
08.2019 - 08.2020
- Lead a group of servers to provide exceptional dining service.
- Train
- Supervise
In Room Dining Supervisor
Koury Corporation, Sheraton
Greensboro, NC
10.2014 - 04.2019
- Serve meals to guests.
- Hostess.
- Train New Servers.
- Supervise.
- Provide guests exceptional service, ensuring a pleasant dining and visiting experience.
Server
Heritage Greens- Kisco Senior Living
Greensboro, NC
03.2013 - 03.2014
- Provide meal service and hospitality to elderly residents
- Assist with dietary needs
- Formed a sense of community among my coworkers, supervisors, and residents. Aiming to create a great impact in our residents' dining and living experience.
Education
General Education - General ED
Guilford Technical Community College
Jamestown, NC01-2014
General Education - General ED
Methodist University
Fayetteville, NC01-2012
Skills
- Analytical Skills
- Supervising Experience
- Medical Imaging
- HIPAA compliance
- Cycle Counting Inventory Management
- Interpersonal Communication
- Administrative Support
- Training & Development
- Medical Scheduling
- Bilingual Interpretation
- Medical Terminology
- EMR/EHR EPIC
Certification
- Certified Medical Interpreter- Arabic 10/2021
- Bridging The Gap Medical Interpreter Training
- First Aid Certification
- CPR Certification
Languages
English
Arabic
Summary
Proactive and versatile professional with a dedication to quickly adapt to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Timeline
ESOL Coordinator
READING CONNECTIONS
06.2023 - 12.2025
Night Auditor Supervisor
Grandover Resort & Spa - a Wyndham Grand Hotel
06.2023 - 04.2024
Bilingual Patient Access Coordinator
Greensboro Imaging
08.2021 - 08.2022
Dining Room Supervisor
Riverlanding At Sandy Ridge
08.2019 - 08.2020
In Room Dining Supervisor
Koury Corporation, Sheraton
10.2014 - 04.2019
Server
Heritage Greens- Kisco Senior Living
03.2013 - 03.2014
General Education - General ED
Guilford Technical Community College
General Education - General ED
Methodist University