Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fatima Garcia-pantoja

Cornelius

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant Extern

Virginia Garcia Memorial Health Center
03.2025 - Current
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.

Receptionist

Virginia Garcia
06.2023 - Current
  • Navigate patients through the clinic and find answers to questions they might have
  • Verify patient information including insurances, addresses, phone numbers
  • Trained in EPIC program used to check-in patients and review charts
  • Assist patients by making/rescheduling appointments, updating new information
  • Taking and ensuring messages are passed to appropriate staff
  • Operate standard office equipment on a regular basis, including a fax and copying machine, and a computer

Shift Leader

Panda Express
10.2021 - 06.2023
  • Trains New Employees/ able to coach areas of opportunities
  • Assigning duties to staff during shift
  • Supervised other staff during shift
  • Handle customer complaints
  • Assistance in management duties
  • Keep work area clean and organized

Sales Associate

Macy's
10.2019 - 01.2020
  • Served customers by helping them select products
  • Managed financial transactions
  • Ensured the store is appropriately stocked with merchandise
  • Maintained floor appearance

Education

Diploma -

Hillsboro High School
Hillsboro, OR
06.2019

Certification - Medical Assistant

National Institute For Medical Assistant Advancement
10-2025

Skills

  • Leadership
  • People Skills
  • Problem Solving Abilities
  • Organization
  • Telephone skills
  • Data entry
  • Time management

Certification

  • Basic Life Support, National CPR Foundation - March 8,2025

Languages

Spanish- Fluent
English- Fluent

Timeline

Medical Assistant Extern

Virginia Garcia Memorial Health Center
03.2025 - Current

Receptionist

Virginia Garcia
06.2023 - Current

Shift Leader

Panda Express
10.2021 - 06.2023

Sales Associate

Macy's
10.2019 - 01.2020

Diploma -

Hillsboro High School

Certification - Medical Assistant

National Institute For Medical Assistant Advancement

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