Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatima Gonzalez

Dallas

Summary

Dedicated and meticulous office manager and coordinator with over 10 years of combined experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.

Overview

9
9
years of professional experience

Work History

Surgery Coordinator

THE PREOP CENTER
04.2024 - Current
  • Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure
  • Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws
  • Educated patients on testing and preparation steps prior to procedure
  • Enhanced patient care by accurately performing EKG testing

Office Manager

Premier Injury Clinics of DFW
12.2016 - 04.2024
  • Checked patients in, collected and verified insurance information, verified representation with attorneys
  • Managed department inventory and supply ordering
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Pleasantly answered phone calls and scheduled appointments for patients
  • Cleaned, restocked and prepared exam rooms and medical equipment

Office Manager

Patients Choice
09.2016 - 11.2016
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
  • Trained patients to improve physical movements
  • Educated patients about medications, procedures and physician's instructions

Clinical Medical Assistant

Pioneer Healthcare Clinic
06.2016 - 08.2016
  • Assisted with technical treatments and entered information in patient records and charts
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
  • Cleaned, restocked and prepared exam rooms and medical equipment

Education

Medical Assistant -

TA4U
Ferris, TX
08.2016

High School -

Seagoville High School
Dallas, TX
05.2014

Skills

  • Procedure preparation
  • Taking vitals
  • Blood collection techniques
  • Patient safety
  • HIPAA/OSHA
  • Educating patients
  • Schedule management
  • EHR/EMR systems expertise
  • File/Records Maintenance
  • Verify representation from attorneys

Timeline

Surgery Coordinator

THE PREOP CENTER
04.2024 - Current

Office Manager

Premier Injury Clinics of DFW
12.2016 - 04.2024

Office Manager

Patients Choice
09.2016 - 11.2016

Clinical Medical Assistant

Pioneer Healthcare Clinic
06.2016 - 08.2016

High School -

Seagoville High School

Medical Assistant -

TA4U

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Fatima Gonzalez