Fatima Ikeljic

Johnston,IA

Summary

Retail professional with over 3 years of experience in grocery operations, cash handling, inventory management, and customer service. Proven ability to multitask effectively in fast-paced environments while ensuring accuracy and efficiency. Recognized for reliability and attention to detail, consistently delivering outstanding customer experiences. Capable of working independently or as part of a team to achieve operational goals.

Overview

years of professional experience

Work History

Store Associate /Customer Service Cashier

Bosna Grocery

DesMoines, IA

09.2022 - 01.2026

Assisted customers with product selection and inquiries.
Stocked shelves and organized merchandise for easy access.
Operated cash register and processed customer transactions efficiently.
Maintained cleanliness and orderliness of store displays and aisles.
Monitored inventory levels and reported shortages to management.
Demonstrated excellent customer service skills at all times.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Performed daily opening and closing procedures for store operation.

Custodian Johnston Community School

Johnston High School

Johnston, IA

05.2015 - 05.2022

Maintained cleanliness in classrooms, hallways, and restrooms throughout the school.
Assisted with setup and breakdown for school events and activities.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Followed company uniform, performance and security policies with every job.

Skills

Cash Handling & POS Systems
Inventory Control & Ordering
Customer Service Excellence
Merchandising & Stocking

Time Management
Team Collaboration
Attention to Detail
Training & Onboarding