FATIMA JABER

Bogota,NJ

Summary

Focused on applying advanced training in accounting and taxation to support business financial needs. Completes returns, prepares spreadsheets and produces high-quality reports outlining key metrics.

Overview

years of professional experience

Work History

Customer Service Officer

Dunkin' Brands

02.2018 - 07.2023

Acknowledged and adapted quickly to training and coaching; able to close/open store alone and able to train new employees
Consolidated with POS systems and carrying out transactions
Capitalized on performing tasks to ensure store was well organized and clean
Greeted customers and ensured all needs were met for a good experience
Issued receipts, refunds, credits or change for customers
Analyzes all orders to assure packaged and completed efficiently and accurately
Coached employees to drive performance and achieve goals
Educated guests about guest satisfaction survey program and assured receipts are issues with every order
Adhered to food safety protocols (cross contamination and allergies)
Monitored products according to company's established standards
Maintained quality food and beverages orders are being served to guests

Tax Intern

Berdon LLP

New York, New York

06.2022 - 05.2023

Enhanced tax compliance by conducting thorough research on federal and state tax regulations.
Assisted in preparing accurate tax returns, ensuring timely submission to the IRS.
Maintained detailed records of client financial information, ensuring data confidentiality and security.
Provided support during peak seasons by working extended hours as needed, demonstrating commitment to the firm''s success.
Utilized tax software to prepare returns and meet deadlines.
Completed and filed returns with tax departments at local, state, and federal levels.

Pharmacy Technician

Specialty RX

Ridgefield Park, NJ

07.2023 - Current

Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Streamlined prescription processing with accurate data entry and verification of patient information.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Education

Associates - Science

Bergen Community College

Bachelor’s of Science - Accounting And Supply Chain Management

Rutgers University

Newark, NJ

12.2024

Skills

Time Management
Communication
POS Systems
Return Preparation

General Ledger Familiarity
Accounting Process Understanding
Basic Accounting Principles

Affiliations

Rutgers Accounting Society General Member Rutgers Finance Society General Member, BASE General Member

Timeline